Skip to main content

Excellence Auto Direct

(404 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
(214) 504-3826 (214) 504-3826

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great dealer!

Very easy to work with! I worked with Ash and the team and ended up with what I wanted. Very fast and smooth process. Would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent experience

I called Excellence Auto Direct on a whim and they actually accepted my offer over the phone. In addition to getting a great deal, Limon went above and beyond to ensure I was satisfied with my long distance purchase. When I arrived, the car was as described. They provided exemplary service from beginning to end. Car was super clean! I would recommend them to anyone looking for their next vehicle. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent range of quality vehicles

This is a great car dealership with an excellent range of quality vehicles. The Toyota Corolla we had requested to see was absolutely immaculate. Limon could not have been more helpful during the purchase process. The friendliness and professionalism of all the team made our experience first class. We will be returning there for future vehicles as we are absolutely delighted with corolla.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Everything met my expectations

They are professionals in every aspect of the word. Their dedication in providing customers with the best car buying experience is evident in the whole experience. The car purchased was a surprise present for my family and Limon made sure everything met my expectations. Their can-do attitude is inspiring and I look forward to a continued relationship with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying from out of state

I contacted Keegan the Internet manager regarding a vehicle and getting financed. Keegan did an awesome job of assuring I was able to buy the vehicle I wanted. Keegan was straight on with what he said he would do. He held the car till I was able to get into town. He had my financing lined up and the per work ready. It was a very pleasant buying experience. I would recommend Keegan to anyone needing the services I received. Thank you Keegan and Matt the finance manager Mariano fromy Tulsa, Ok

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased a 2010 Dodge Charger SRT 8

When I arrived at the Excellence Auto Direct location in Addision, TX I met with Kegan. Prior to getting their I had spoke about my car trade in issues, what they could offer for it and how they could assist me on its pay off even before we spoke about what car I was interested in. WOW!!! That's was a true sign that they were willing to work with me to help me get what I wanted. Everything went so smooth I thought I was getting ripped off but that was not the case. Every detail from the price of the car, to the taxes were explained to me. I ended up paying principle on the car which is right where I wanted to be. It overwhelmed me. All I can say is AWESOME guys. Kegan had everything ready for me and worked it out during my lunch break and followed through with everything we agreed to. I am very happy with my purchase. In addition the quality of car they sell are Top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people, the best buying experience

Mr. Limon was my sales man, never push to a sale alway polite and respectfull he took the time to show me several cars till I was satifide. Best car buying experience by far..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome Dealership!

This was the first time in a long time I have purchased a car. My salesman Kegan Lewless was very knowledgeable, helpful and not high pressure. This was a great experience. Matt the owner is a very nice as well. Highly recommend! Thank you Kegan & Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful Experience !

Very nice and helpful. They were honest about everything and we got the car we wanted. They provided what we needed and would definitely shop there again if we need another used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome

Very nice and helpful. They were honest about everything and we got the car we wanted and got a fair trade-in value for our old car. They provided what we needed and would definitely shop there again if we need another used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No