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Darrell Waltrip Buick GMC

(1,346 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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Great service and working with TJ was a pleasure, He

Great service and working with TJ was a pleasure, He helped us get the vehicle we eanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Rickbrown206, we're happy to hear you had such a positive experience with our team! TJ does a great job so we always appreciate when guests feel the same! We will let him know you had a great visit and hope to see you in the future!

My sales person Alex was great, very professional , and

My sales person Alex was great, very professional , and likeable. If the whole crew is like him, u have it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Curtistidwell60, we're glad to hear you enjoyed your visit. Alex does a wonderful job! We will be sure to share your review with him and the rest of the team! Have a great rest of your week!

We had a great experience.

We had a great experience. Good selection and good pricing. Will recommend to friends. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

The staff was friendly and knowledgeable, and they took

The staff was friendly and knowledgeable, and they took time to listen to my concerns. The team was honest and transparent explaining the repairs in detail. The service was exceptional, and I highly recommend Waltrip Buick GMC Repairs Service, Franklin, TN to anyone in need of reliable and trustworthy automotive services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi C J! We're so happy we were able to help you out! We always try our best to give the best service possible and really appreciate your kind words. We will be sure to share this with the team and we look forward to helping you out in the future!

Very profesional and timely Alex and harrison are so

Very profesional and timely Alex and harrison are so knowelbale and helpfull and i was complicated they helpedme to the core

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sledgetoyia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Alex and Harrison do a great job for us and we will for sure being sharing this comment with them and the sales team! We hope you have a great rest of your weekend!

Great dealership, got me in and out quick with a brand

Great dealership, got me in and out quick with a brand new truck! Love this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

I bought the company vehicle to help my friend Jimmy at

I bought the company vehicle to help my friend Jimmy at the Subaru dealer. Jimmy had Ryan help me and it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

This is the third car I have bought from Darrell Waltrip

This is the third car I have bought from Darrell Waltrip and every experience has been great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Great experience and friendly salespeople.

Great experience and friendly salespeople. Very knowledgeable about products. I had one of the best buying experience and will refer others to come out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

They were as quick as they could be, nice staff, they

They were as quick as they could be, nice staff, they explained all the options well and were very kind and welcoming. I would recommend this dealership to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!