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Darrell Waltrip Buick GMC

(1,344 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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Smooth buying experience Preston was amazing to work with

Smooth buying experience Preston was amazing to work with he left no stone unturned Very pleasant and professional even called to see if we made it back to Sparta tn safely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

We traded in our lease car for another lease car.

We traded in our lease car for another lease car. The process was rather smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Was a great choice to come to Waltrip gmc from

Was a great choice to come to Waltrip gmc from Murfreesboro, we will come back again and again. Good people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Always a great experience!

Always a great experience! I have purchased 3 cars from them! I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

The experience was great, everyone was super friendly and

The experience was great, everyone was super friendly and helpful. Would recommend working with the team there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Paula.tummins, we are so happy to read such a great review about Darrell Waltrip Buick GMC! We are happy the team took great care of you!

Dealership was friendly, and the people were very

Dealership was friendly, and the people were very professional. I had a great experience and will return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Paul.l.huddleston, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! It sounds like everyone did a great job and took care of you on this visit! We hope to see you again in the future for your service/purchasing needs!

What can i say this was the most awesome experience i

What can i say this was the most awesome experience i have ever been apart of. The people in this establishment where so kind and energetic and was addictive. My salesman alex was the best always encouraging and realistic and so engaging. The whole thing was amazing. I have never been treated so good. Anyone looking to buy a vehicle need to go anywhere else. Darrell Waltrip Gmc is the only place ill go from now on nobody in my own home town wouldn't bother to try and help me i drove 3 hrs away and was treated like a king. Thank you all for being so supportive and nice.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!

Melody did a good job considering she was fairly new, the

Melody did a good job considering she was fairly new, the finance person went very fast when signing papers did not give you time to read, did not show everything on sales contract, there was service contracts added that I didn’t need or want added , now I have to get them canceled. The mileage listed on papers was not correct, paper says one thing mileage in car says another over 200 mile discrepancy.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Anitaeh, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. We will be reaching out to discuss this with your further to try and remedy this situation as soon as possible. Please do reach out with any concerns in the meantime. But we will be following up to try and remedy this situation and make sure you are satisfied with your purchase experience with us here at Darrell Waltrip Buick GMC.

Great service and working with TJ was a pleasure, He

Great service and working with TJ was a pleasure, He helped us get the vehicle we eanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rickbrown206, we're happy to hear you had such a positive experience with our team! TJ does a great job so we always appreciate when guests feel the same! We will let him know you had a great visit and hope to see you in the future!

My sales person Alex was great, very professional , and

My sales person Alex was great, very professional , and likeable. If the whole crew is like him, u have it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Curtistidwell60, we're glad to hear you enjoyed your visit. Alex does a wonderful job! We will be sure to share your review with him and the rest of the team! Have a great rest of your week!