Reviews
Best of the best
Great service. Let me know about what was needed and what wasn't. Honest and trustworthy from sales to warranty to service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Louis! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. - The Nucar Mazda Team
Expert Friendly service
The staff is always friendly and helpful and accommodating! Melissa and John are just the best! I’m so glad that I bought my Mazda 6 from Nucar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Melissa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Melissa and John was so positive. We do our best to make sure all of our customers leave satisfied and happy. We look forward to seeing you again. - The Nucar Mazda Team
Great service. Best Mazda dealer in the area.
Easy to make an appointment. Great communication from the service advisor. Loved the video done by technician that showed recommended repairs. Car was completed on time. Best Mazda dealer in the area by far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, David! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. - The Nucar Mazda Team
great service
Your service dept is top line. They are efficient and work quickly. The other employess are courteous and helpful. The showroom is extremely clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Martha! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Nucar Mazda of New Castle again! - The Nucar Mazda Team
Quick service
Quick, accurate and friendly service. Will be brining my car here for all my service needs. Price are equal or better than many other places.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerald, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism, quick, and great customer service has earned your repeat business. I hope you are continuing to enjoy your service maintenance from Nucar Mazda of New Castle. We can’t wait to see you for your next servicing appointment! - The Nucar Mazda Team
Great Service
Easy to schedule appointments on line and service was completed quickly. Received text message during service telling me the inspection was complete and no issues were found.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Wendy. We are happy to hear that everything went well for you. I will pass your feedback along to the team! - The Nucar Mazda Team
Great Service
Friendly service while active professionalism on the scene and off the scene. I am always receiving good service from the beginning to the end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Nucar Mazda Team
Quick and wasy
Quick and easy. I needed to work and they had wifi available g For me to work. The build is extremely clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Nucar Mazda Team
Mrs. Hohman
The service advisor always listens to my concerns. She takes the time to relay the service tech's findings and reviews everything with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! - The Nucar Mazda Team
Great repairs, communication needs work
Our car was involved in an accident, and repairs were handled excellently, especially given the shortages caused by Covid-19. Then office staff is always friendly and informative.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with excellent service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. - The Nucar Mazda Team