Reviews
Write a reviewGreat Experience
I am really happy with all the great service I rec'd from sales to finance. But mostly I'm happy with the vehicle I purchased, thanks to David Hayes for all the good customer service and Shawn Yi for all the help in finance!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!!!
Truly exceptional customer service!!! They listened and were so patient. Answered all of my questions. They made me feel important and made me laugh. (I started the car shopping process feeling quite nauseous). They made it a pain free buying experience. I would highly recommed VW of Puyallup!!! Bjorn and the rest of the team are great!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Simple.
David Hayes helped me out with the purchase of a used car, and he made it easy. I gave him a price range, he gave me my options and he was great at keeping in mind what I was looking for. When I was looking for practical over fancy, he didn't try to sell me anything more than I wanted. Simple, affordable, easy. Overall great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience!
Wow what an awesome experience! From Customer service with David Hayes to Finance with Shawn Yi. It was really nice to have a no pressure experience, not only did I get the car I wanted but I got it at a great price. I feel so blessed :) I would definately recommend these guys if your buying for the first time or multiply times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional!!!!!
Made purchasing a 2012 Infiniti G25 Painless and a joy for me. I came in having doubts and question. Right when Alan Zoutes approached me with his proffesional Non pushy Attitude my doubts were put to rest i knew i chose the right place to purchase my Infiniti. Laura Johnson also Made the Financing easy quick and painless answering all of my questions and explaining to me all the terms of the loan. Volkswagen of Puyallup will now be my Go-To Dealer for any future purchases or maintence. Exceptional!!!!! Thumbs up!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience I've ever had
I was a little nervous about buying a new car as I had some credit issues recently. The staff at Harnish immediately put me at ease. My salesman, David, assured me that he could get me in a car that day. After a few minutes of paperwork, we took a look at a few cars I would qualify for. The second car is the one I drove away in. Everyone was really helpful. The staff made sure that my family and I were comfortable while the paperwork was being taken care of. They kept me updated on where we were in the process every couple of minutes. When it came time to sign, I would never expected to laugh with Shawn from finance, but we did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VW of Puyallup is the BEST!
I had a wonderful experience at VW of Puyallup all the sales people were very helpful and knowledgeable made me feel like I was part of the family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience!
What a great dealership! Car buying is normally a very stressful experience...not at VW Puyallup. Our salesperson, David Hayes, had a no nonsense approach, didn't pressure us, and answered all of our questions. He walked us through the process and made sure he found us exactly what we wanted with minimal fuss! Not only do we have a new car but we have new friends as well. Thank you VW Putallup!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I love my new 2015 Jetta. Cody Harris was our salesman and was very knowledgable. Best, easy car buying experience ever. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience!
This is beyond a doubt the best car dealership I have ever dealt with! The staff is friendly and knowledgeable. Bjorn was great to deal with as were Says and Chuck. They made the car buying experience virtually painless. Although I did only intend on taking a test drive of a CC to get the $25 Walmart gift card they were offering and ended up buying a 2015 Jetta GLI! The car was just what I was looking for, even though I didn't realize it when I entered the showroom. There was no pressure to change or buy, just finding out what I wanted in a car and putting me into it. I HIGHLY recommend VW of Puyallup to anyone looking for a great experience buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase