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Auto Universe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (96 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Sunny and Peter were a pleasure to work with. Very professional, kind and helpful. I enjoyed getting to know both of them and will definitely come back to buy our next car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Syed Ali from Little Rock, AR

Recently I bough a Lexus 2013 RX350, I was very satisfied with the dealership, Mr. Suleman Sohani was very helpful to arrange the financing for me with best possible rates, actually better then I was going with other financial Institutions, I was very please with that, He is very polite, nice and honest person, I was very happy that I bough car from them, Peter is an excellent person, he was very nice, pick me up from rental agency and when I arrive my car was ready and paper work was very smooth, no hassle and no hidden charges, I highly recommend anyone who may be looking for luxury used car to take a look this dealership, I can't say enough that I have very good experience buying the car from Auto Universe and plan to buy my other car from the, thank you gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

This was the first and only car lot we visited today. The salesman was so friendly and knowledgeable. The finance manager was very kind and willing to work with us to get a good deal. They have a large selection of cars and very good condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE

I was very pleased with the customer service and results of the process when I purchased my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Auto Universe

The salesmen were AWESOME!!!! SUPERB customer service!!!!!!!!!!!!!!!! Please stop by and purchase your next vehicle with Auto Universe, you will not be disappointed!!!!!!!!!!!!! #THEY ARE THE CUSTOMER SERVICE MEN OF THE YEAR!!!!!!!!###I LOVE MY rx350!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Above and beyond !!

This dealership is the place to go! The guys that work there sohani and peter are awesome! I'm a young girl buying my first car and they made sure the car was in good working order and everything was taken care of before I got the vehicle! They will take great care of you and are so kind!honest businessmen with a a goal to make sure their customers are taken care of! i recommend this place to anyone looking for a car! Also my car is beautiful and I love it! I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Two thumbs up!!

First class ! Very honest and trustworthy. I will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Check out Auto Universe

I've bought at least 10 cars in my life. This was one of the best experiences I've ever had. Mr. Suleman Sohani is very trustworthy. He's not full of bull like so many other sales people. He doesn't hover over you or try to push a car down your throat. He's knowledgeable about his cars. And he does what he says he's going to do. I bought a 2015 Lexus ES 350 from him, and I'm 100% satisfied with the car and Mr. Sohani's service. If I need another vehicle I'm going back to Auto Universe. Make sure you visit them before you buy your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Buying Experience!

Peter Moore exemplifies what every customer desires in the auto buying process: Outstanding Personality, Professionalism and Honesty! His passion for customer satisfaction is evident at every step of the buying experience. I am confident that the auto buying experience presented by Peter and Auto Universe is the benchmark for outstanding customer service-no games, no gimmicks, just a truly pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience!!!

Sonny and Pete are great to work with. Very friendly and personable... and very helpful! I was looking for a Honda Odyssey in good condition, at a good price.... and Auto Universe appeared on one of my web searches... so it was the first place i went... after test driving I wanted to look at other places so that i could make sure i was making the right decision... but i should have just saved my time and bought the car right then! The other dealers did not have the quality vehicle that i had experienced at Auto Universe, and their sales people were not nearly as helpful. I will buy other cars from Sonny down the road when the need arises. He has great cars and you can tell that he takes pride in his inventory and will only sell cars that he has confidence in. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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