Reviews
A JLR store by all standards
Friendly staff and professionals their pre owned cars are of a good quality. The selection is mostly high end cars with some other off brand vehicles. Except purchase experience everyone is nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team. We always strive to provide personable and excellent customer service. Thank you again for the review!
Andrew D Luftman
I can?t emphasize enough how fantastic my sales rep Raul Muela was. We spoke about different models and seal structures for over a year and not once did I feel an ounce of pressure. He was gracious and professional all the way through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Excellence in Service
I purchased my 2019 Discovery from this dealership. Loved the buying process and I have been having my vehicle serviced at this dealership since the purchase. I am always pleased with my service technician and the work done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
My service specialist was AWSOME (Radha Tucker) kept me
My service specialist was AWSOME (Radha Tucker) kept me informed at all times and made the process very simple
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ruben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Raul was very pleasant and informative throughout the
Raul was very pleasant and informative throughout the process. Even after the purchase he reached out several times to ensure all our questions were answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jaguar White Plains - Used Car Purchase Hyndai
Went to three dealers to buy used car, after seeing the price in the internet ad. Found, all three dealers added $4000/- plus on the ad price claiming for other services. Finally went to Jaguar White Plains. To my surprise, they had variety of used cars from other brands also. Same day I closed the deal for Hyndai car at quoted price in the internet, and even they did a nice wash as well filled with new engine oil. Found service process exemplary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Care for BLU
The service was good. The customer service was okay as well.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rodney, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
AlanLW
Overall an amazing experience. Johnie was very helpful and patient. He also has great knowledge of cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!
Ron was professional and he explained in detail the
Ron was professional and he explained in detail the transaction of the vehicle, the time that I was at the dealer was minimum compared with previous car dealers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Employees are very nice and helpful always ready to help
Employees are very nice and helpful always ready to help and also very respectful and polite
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!