Crest INFINITI

Always good customer experience with Tony Brown and others that have kept my vehicle well maintained.

i have bought approximately 60 vehicles in the last 60 years . Al is probably the best salesman i have dealt with. If you can ask for Al. I know I will.

Service performed quickly while I waited and car returned clean! The waiting area has all the amenities you would expect of a class A dealership.

My 2025 Autograph QX60 went in because it was making a loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. Numerous reports with this problem. My appointment was on time w loaner car and my car was repaired promptly as promised. Waiting on Infiniti to come up with a software solution.

Tony is a great service advisor to work with. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future.

Any time I need assistance, Robert Moler is available and supportive. I know I can count on Robert to tell me the truth of what service is needed and he is always accommodating for my schedule. Great experience every single time. Thanks

I am happy with the advisor that we worked with on this single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to be on the same page and our car buying experience last September was horrible.

Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable.

I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car guy so I know exactly what he is talking about. For me is very important my car is treated the right way. In my years of experience dealing with car repairs at dealer’s repair shops I have found tools left in my car’s engine bay and forgotten parts or bolts uninstalled by inexperienced technicians. But not here at crest. I am pleased with the team work and the excellence they provide to the customers everyday. I don’t want to forget to mention I really like the way they meet and greet you when you go inside the service area to leave the car. The valet is very courteous and while one of them is talking to you to direct you to the right place, another one is putting plastic covers on your car’s carpet floors and seat to get it ready. I can really see team work and that they really care. Thank you.

David listened to my needs and was very helpful with the car buying process. I made the deal over the phone and sign the finance paperwork online which made it efficient and easy to buy my vehicle. I’m very thankful for the experience and look forward to dealing with Crest infiniti in the future.