Reviews
Al was a perfect salesman.
Al was a perfect salesman. I appreciate all his expertise and help!!! Love the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always professional and excellent servcie.
Always professional and excellent servcie. Dustin Harbor is my service rep and always takes the time to explain exactly what service is being performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that Dustin provides excellent, professional service and takes the time to explain everything to you. We truly appreciate your trust and look forward to serving you again!
Excellent service with timely service and good
Excellent service with timely service and good communication. Rep was great with constant communication and efficient timing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We're thrilled to hear that you received timely service with excellent communication. We appreciate your feedback and look forward to serving you again soon!
This review is getting 5 stars because of Service
This review is getting 5 stars because of Service Director Randy Nabors. Was having a terrible experience with Crest Infinity until he got involved. Made a bad situation 100% better and even reached out to me directly to get it resolved. Now I will more than likely choose Crest again. Before Randy got involved no way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, we’re thrilled to hear about your positive experience with Randy! Our team is dedicated to ensuring excellent service, and it’s great to know Randy made such a difference. Thank you for your support, and we look forward to serving you again!
The drop off was easy.
The drop off was easy. Troy and his colleagues took it from there, and delivered service that was top notch and beyond expectations. Our family values this team for friendly, reliable and efficient servicing of our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Rod! We’re thrilled to hear that you had a great experience with Troy and the team. Your appreciation means a lot to us, and we’re committed to providing friendly and reliable service every time. Looking forward to serving you again!
Gassette was very helpful and courteous.
Gassette was very helpful and courteous. Really enjoyed working with him. I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Kimberly! We're thrilled to hear you had a positive experience with Gassette. Your recommendation means a lot to us, and we’re here to help anytime you need!
This is an amazing dealership!
This is an amazing dealership! We drive from LA to utilize their services. Their Zaktek application is one of a kind and well worth what you pay for it when purchasing your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We’re thrilled to hear you made the drive from LA and are enjoying our services and the Zaktek application. Your support means the world to us, and we look forward to continuing to provide exceptional experiences!
We had a wonderful experience at Crest Infiniti primarily
We had a wonderful experience at Crest Infiniti primarily due to the wonderful service and demeanor of our rep, Al. He was tremendous and our experience was pressure free. The GM, Myles, was super friendly, genuine, and low pressure as well. Thank you Creat Infiniti as you have created another valued relationship!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience! We're thrilled to hear that Al and Myles made your visit enjoyable and pressure-free. Building valuable relationships with our customers is what we strive for. We look forward to seeing you again soon!
Blake is my service advisor and by far the best service
Blake is my service advisor and by far the best service advisor I have had at Crest Infiniti. Dustin and his staff are always so helpful. Blake and Dustin are so very helpful. They make my experience at Crest top notch. A big thank you to them and their co workers for always making my experience at Crest a good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cheri! We’re thrilled to hear about your positive experiences with Blake, Dustin, and the team. Providing top-notch service is our priority, and your feedback truly motivates us to keep delivering excellence. We appreciate your support and look forward to seeing you again!
Was shopping during a power outage and Gassett went above
Was shopping during a power outage and Gassett went above and beyond to do everything he could. Went home with a QX55 and would highly recommend using Crest Infiniti & Gassett! Kudos to Kayla in financing as well. ♡
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bonnie, we’re thrilled to hear about your fantastic experience with Gassett and Kayla! Your recommendation means the world to us. Enjoy your new QX55, and thank you for choosing Crest Infiniti!