Reviews
Was shopping during a power outage and Gassett went above
Was shopping during a power outage and Gassett went above and beyond to do everything he could. Went home with a QX55 and would highly recommend using Crest Infiniti & Gassett! Kudos to Kayla in financing as well. ♡
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bonnie, we’re thrilled to hear about your fantastic experience with Gassett and Kayla! Your recommendation means the world to us. Enjoy your new QX55, and thank you for choosing Crest Infiniti!
Blake is my service advisor and by far the best service
Blake is my service advisor and by far the best service advisor I have had at Crest Infiniti. Dustin and his staff are always so helpful. Blake and Dustin are so very helpful. They make my experience at Crest top notch. A big thank you to them and their co workers for always making my experience at Crest a good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cheri! We’re thrilled to hear about your positive experiences with Blake, Dustin, and the team. Providing top-notch service is our priority, and your feedback truly motivates us to keep delivering excellence. We appreciate your support and look forward to seeing you again!
The Service Team at Crest Infiniti is great.
The Service Team at Crest Infiniti is great. Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commentary. I appreciate them keeping me in the loop on my vehicle(s) and being transparent with service and pricing. Richie and Tux are great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that Randy, Trevor, and the entire team provided you with such a positive experience. Your appreciation for their transparency and friendliness truly makes our day. We look forward to serving you again!
Had A great experience with the service advisor.
Had A great experience with the service advisor. Everything was ready for me when I dropped the car off, he had the loaner ready and I was in and out in less than 20 minutes. My car was repaired by the next day. When I picked it up it was clean and any questions I had were answered. I will certainly be returning for my next service and probably to purchase my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're thrilled to hear about your positive experience with our service team. It's great to know we met your expectations for efficiency and care. We look forward to assisting you with your next service and vehicle purchase!
Blake provided excellent service today from greeting me
Blake provided excellent service today from greeting me promptly to being there to answer any questions when I was ready to pay out at the cashier. He and his team had some suggested additional services that I reviewed and decided not to have those done on this visit. Overall a good service experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, James! We're thrilled to hear that Blake and the team made your visit enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon!
I’ve been a Crest Infiniti customer since the late 1990.
I’ve been a Crest Infiniti customer since the late 1990. Infiniti service is what kept me coming back all these years! Keep up the great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty since the late '90s! It's wonderful to hear that our service has consistently met your expectations. Thank you for being a valued part of the Crest Infiniti family, and we look forward to continuing to serve you for many more years!
Blake is completely on point!
Blake is completely on point!! Friendly and courteous. Immediately greeted me with a smile and accommodated me to your Chef quality cafe. Delicious, btw! I was there to complete my emissions testing for registration of my Porsche 911. I had great experience visiting! 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the amazing review! We’re thrilled to hear that Blake made such a positive impression with his friendly and courteous service. It’s also great to know you enjoyed the cafe and had a smooth experience with your emissions testing. We’re so glad you had a great visit, and we can’t wait to welcome you back again!
Tony was great!
Tony was great! He helped me from start to finish and made sure I was well taken care of. He gave me options and spent the time to explain. The customer service alone makes me choose the dealership everytime for all my car needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the amazing review! We’re thrilled to hear that Tony took such great care of you and provided you with excellent customer service. It’s our goal to make every experience as smooth and informative as possible, and we’re so glad that Tony’s assistance made a difference. We truly appreciate your loyalty and look forward to continuing to serve all your car needs!
Everyone had a genuine commitment to be helpfully and
Everyone had a genuine commitment to be helpfully and kind and resolve any issues. Loving it as a new Infinity owner!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re so glad to hear that our team provided helpful, kind, and genuine service. It’s great to know you’re enjoying your new Infiniti, and we’re here to support you every step of the way. We appreciate your feedback and look forward to helping you with all your future car needs!
Great service.
Great service. Excellent service advisor. Always takes good care of our car and offers good advice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re so happy to hear that you consistently have a great experience with our service and that our service advisor takes such good care of your car. Offering helpful advice and excellent service is our top priority, and we're glad to know we've met your expectations. We look forward to continuing to serve you and your car in the future!