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Todd Wenzel Buick GMC of Davison

(103 reviews)

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Customer Service!

We are always treated fair and with respect. They took care of recalls we didn't even know we had. I would recommend their sales and service department to anyone I know. Thank you for your excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Dennis! We try our hardest to do the best work we can for our valued customers. We look forward to seeing you again!

Great experience. No pressure. Very polite people.

Great experience. The salesman, Jason was an especially nice young man. He made everything easy. This is the first car I have bought from your dealership, but I assure you that when the time comes again, you will be my first choice. You carry my preferred line of vehicles, so I hope that remains the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, thank you for the generous words Hershel! Our sales consultants pride themselves on making the car shopping experience as pleasant as possible. We look forward to working with you again!

No complaints

Service department was friendly, fast and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review!

Same great service as Waldrons had

We have been a customer at Waldrons for over 30 years.We are happy nothing has changed there and you kept the same staff.that says it all.Treat your customers good and they will come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Gregory! Providing the best service available is what we strive for. We look forward to seeing you again!

Truck Repair

I barely sat down and opened my book when I was told that my truck was all done and ready to go. Great service and courteous people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Larry!

Oil change

Always top notch service but I would rather not have the mechanic reach into my car to turn on lights. Minor issue but I can handle that task and avoid having grease left on my keys and steering wheel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance. We hope to see you again!

Great dealership, great people and great vehicle

Arriving at Todd Wenzel Dealership we were met by Nick Ruffolo. He was very pleasant to work with, quickly under- stood what we were looking for and identified the available discounts and rebates that were available to us. He was able to quickly locate the car that we were interested and had is available for us by the next day. Everyone that was involved in the process from finance to prep were very courteous and professional. We would be comfortable recommending to friends and family this dealership and it's outstanding staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate the positive feedback Brian! Our sales consultants do what they can to make the car shopping experience convenient and easy. We hope to see you again!

Great service and knowlege.

I was in for an oil change and also had a question about new tires in the future. The person I talked to about this was very helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the generous review!

Very clean and friendly help .

We are always happy with the service we get . Keep up the great job ! Vicki & Norm Herington .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review Vicki & Norm!

Todd Wensel Buick GMC Davison

I had a recall and I have in the past used the service at the dealership in Davison for vehicles sold at the dealership and hoped to continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback! We hope to see you again!