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Todd Wenzel Buick GMC of Davison

(103 reviews)

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, good work

Carly and Charlie were most understanding and helpful, being the only two people I actually dealt with. Everything was professional and they did an awesome job on my vehicle repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate the positive feedback Rhonda! We look forward to seeing you again!

Service with high quality standards

The service was fast and it took the exact amount of time I was told it would take to repair my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great feedback Wayne!

Absolutely the best dealership in Michigan!

I was happy to see that the staff has continued to greet customers and address their needs as was done when the dealership was under Waldron's. I drive over an hour to go to this dealership because it is so superior to the dealerships closer to where I live!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wow thank you for making the trip to get your vehicle serviced with us Virginia! We certainly try our hardest to make the service experience a pleasant one!

Service Expirence

Vehicle took longer then expected. Rental Car provided. Tech's rechecked their Brake work and determined that the front Brakes did in fact need to be replaced. My wife is very happy with the quite brakes. A radio issue also needs to be addressed but Joe Miller has ordered same to replace unit. I am very happy with the Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance. We hope to see you again!

Thanks for your honesty

I liked the honesty and the friendliness with which I was greeted. Thank you. I will return for the oil change when I need to. Do happy you have my new e mail address.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Susan! We look forward to seeing you again!

Great service

Everything was smooth and easy. I was happy to take the car home the same day I came in to limit another visit to pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Jeffery! We appreciate that you chose to shop with Todd Wenzel and we look forward to seeing you again!

thank you

Thank you for the ride home & back while the warranty work was being done. Sorry I had so much junk under the seats--did not know you needed to remove the front seats.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Nancy! We appreciate you choosing Todd Wenzel for your servicing needs!

Warranty Repairs

I utilized the shuttle service (LeAnne) for my warranty service. She did an excellent job and was friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the generous words Karl!

Love the courtesy ride

It was very nice to be able to drop my car off, get a ride home and then a ride back to the dealership to pick it up.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review Claudia! We are glad we could help. We look forward to seeing you again!

Fantastic Dealership for Service and Kindness

Have been extremely satisfied with the service and the way we're treated when we come in for services or otherwise! Thanks for extending yourselfs in that fashion, it makes a large difference on the places we go to as well as those that we return to!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wow thank you for the kind words Deborah! We appreciate you using Todd Wenzel for your servicing needs. We look forward to seeing you again!