Reviews
Ask for Cal!!!
My husband and I definitely had a fantastic experience. We were looking for a vehicle to suit our little family. A Subaru Outback was what we were looking for. Cal was more than helpful. Very friendly and doesn't just talk the talk to get you to buy. He wants to help find the right fit for what you need. If looking for new/used vehicles ask for Cal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy shopping experience
Shawn Lick is a very helpful and friendly salesman @ Russ Darrow. Went over everything with me regarding the car I was looking to purchase. Heather Pershing was also very helpful in getting the car transferred from their Sheboygan location so I would not have to make the drive. 5 Stars for Shawn and Heather on their great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
We worked with Shawn and were very happy with our experience. He was very informative, but not pushy. He brought a car up from a location near Milwaukee and now it's ours. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great deals at a fair price.
Visited RD for another vehicle for camping. Found a real beauty at a decent price I could afford. Friendly people and clean atmosphere. No high pressure tactics. My salesman Brent did a fantastic job putting all my paperwork together for a smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service department
Fast, high quality service department. Friendly and helpful staff.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kind, helpful, and efficient.
My husband originally brought our van in for a special they had and I wasn't sure if they would allow the same for me for the same vehicle, they do. The customer service lady was nice and helpful. Also there is a nice cool waiting room with snacks and drinks. That's refreshing for a hit humid day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Cal Hanagan! Excellent service!
Cal Hanagan was one of the most helpful, genuine , knowledgeable sales person !!!! I would highly recommend !!! Love the vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job!
Service was fast and friendly. Things were clearly explained. The customer lounge was clean and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service dept
Always get you in quick for repairs- honest with what needs to be done now and what is recommend. Will continue to drive 30 minutes to service here.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The good people
Since I started getting vehicles at Russ Darrow the people have always honest and friendly. They have always made good on all there policies and maintenance. All around great place to get a new or used vehicle. Thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase