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Tim Short Ford of LaFollette

(492 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Used f150

Great a Best prices that I found within a 100 miles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

We took our Lincoln in for an oil change and ended up buying a new Ford Escort. Great place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was very happy with my purchase and the dealership...

I was very happy with my purchase and the dealership experience. However, about a week after my purchase the “new car smell” wore off and there’s a distinct cigarette smell. I feel that they masked the odor and that they weren’t completely honest with me. As a new mom with a young baby, this frustrates me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Master Chief

Friendly, courteous and professional been there several times bought 2 trucks and 3 cars there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James Robinson, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

Absolutely love my new Ford raptor. Buying process was...

Absolutely love my new Ford raptor. Buying process was top of the line! I couldn’t have found a better place to do business! Amazing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience!

Great experience . Dealership worked with me until we got the deal done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am 60 yrs old, bought a lot of trucks in my life. Been...

I am 60 yrs old, bought a lot of trucks in my life. Been to a lot of dealership s, however, this dealership is hands down this is the best I have ever been to!! Friendly, professional and incredible. Salesman John Wrinkle, was great. No pressure sales, but great follow through. One great dealership!!! Plus truck was priced right! Heather who contacted me first was great too!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Used car

The experience we had at short Redmond ford was very good everyone went out of there way to help us !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Edge

Tony was excellent salesmen. We drove two different cars and choose the Ford Edge. We like the Edge for the size.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top-notch experience!

The staff was extremely helpful, and the environment was pressure free. With a buying experience like this, I would not want to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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