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Tim Short Ford of LaFollette

(492 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Short Redmond For

I worked with Roger Adkins at Short Redmond Ford. A straight shooter. Knowledgeable about F150. If he didn't have the answer, he found it quickly. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and efficient

Great experience, Professional service, Jessica was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DHUMMEL@PARKLANDREP.COM

The salesman, Tyler, was very helpful and patient showing us the cars we were interested in buying. No pressure! After making our choice, the negotiations went quickly and ended in a fair price for the vehicle. One of the best I've dealt with in a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Grateful customer

We did not buy our auto from here, but the place we bought it was not as good and we were not pleased with them. We came to this dealership and the customer service was great. I recommend them to anyone looking for an auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Would buy again

Dealer and vehicle come up on Car Gurus as I was doing a national search for an F350 diesel dually. Price was great and customer service was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff at this dealership. Very thorough and very...

Great staff at this dealership. Very thorough and very helpful by sending a close up video of vehicle with all the extra features captured. I would definitely buy another truck from them. Tyler Williamson was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Easy, Straigtforward, Friendly, & Great Pricing!

I couldn't have asked for an easier & more simple car-buying experience! From the start, Tyler Williamson & everyone at Short-Redmond Ford were fantastic to work with. I appreciated the low pressure environment and how straightforward the whole process was. I felt comfortable that the vehicle I was interested in would be exactly as described online, and had no issue driving up from Florida to make the purchase. They had the vehicle I was interested in clean & ready for me to test drive when I arrived at 9:30am, and I was out the door with a new SUV by noon! With the great prices & how wonderful my experience was, this will be the first place I look the next time I'm in the market for a new vehicle. Thanks again! Loving my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buick Encore

Service Dept was great- very courteous and willing to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Incredibly friendly, knowledgeable and efficient. I was...

Incredibly friendly, knowledgeable and efficient. I was in and out in a very reasonable amount of time. I highly recommend the service department at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely wonderful car buying experience!! I'm so glad...

Absolutely wonderful car buying experience!! I'm so glad that I made the trip, and got the best deal ever ever!! I'm very happy with my purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.