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Tim Short Ford of LaFollette

(486 reviews)
Visit Tim Short Ford of LaFollette
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy, Straigtforward, Friendly, & Great Pricing!

I couldn't have asked for an easier & more simple car-buying experience! From the start, Tyler Williamson & everyone at Short-Redmond Ford were fantastic to work with. I appreciated the low pressure environment and how straightforward the whole process was. I felt comfortable that the vehicle I was interested in would be exactly as described online, and had no issue driving up from Florida to make the purchase. They had the vehicle I was interested in clean & ready for me to test drive when I arrived at 9:30am, and I was out the door with a new SUV by noon! With the great prices & how wonderful my experience was, this will be the first place I look the next time I'm in the market for a new vehicle. Thanks again! Loving my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buick Encore

Service Dept was great- very courteous and willing to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Incredibly friendly, knowledgeable and efficient. I was...

Incredibly friendly, knowledgeable and efficient. I was in and out in a very reasonable amount of time. I highly recommend the service department at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely wonderful car buying experience!! I'm so glad...

Absolutely wonderful car buying experience!! I'm so glad that I made the trip, and got the best deal ever ever!! I'm very happy with my purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great expierence! Went there knowing exactly what i...

Great expierence! Went there knowing exactly what i wanted to look at and did exactly that. There was no pushing for somethin newer, pricier or brand which made it a quick and easy purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BMW Z4

Very nice place and people to purchase from. My salesman Tyler Williamson Was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rebecca, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Short-Redmond

Easy to deal with! Jason Jeffrey was great to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donald, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Owner

Quick Process in and out in a snap of your fingers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Short redmond ford

We have purchased over 4 cars from short redmond ford and the most recent a super nice 2017 nissan rouge sl.. The staff was friendly and not pushy trying to get sales. They make you feel like family.. Going to purcase a new truck from here pretty soon. Ours salesman for the past 4 cars was john wrinkle. Very helpful and made sure we got what we wantes. Plan to do more dealing with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Roger was great, he worked with me to find the perfect...

Roger was great, he worked with me to find the perfect car for my daughter. Great customer service. Will definitely go back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.