Skip to main content

Tim Short Ford of LaFollette

(492 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Short Redmond Ford

Tyler Williamson was extremely helpful and was very friendly and I would recommend him to anyone else who may need a new vehicle...Short Redmond Ford was a pleasant place to buy our new Chevrolet truck, we are extremely happy with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Candice Douglas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

I recently bought a car here from Tony Begley. My best...

I recently bought a car here from Tony Begley. My best friend also did. We both had a great experience. The only thing I would change is not being asked so many times if I had a great experience. lol Truthfully though, not a bad dealership to deal with, I went in a couple times just looking at cars and test driving and didn't feel pressured to buy a car. Even when I bought mine I didn't feel pressured. Everyone I dealt with was very personable and easy to talk to, which for some reason is rare when you're dealing with dealerships. 10/10 would buy from them again. Ask for Tony and tell them I sent you! They pay more for referrals than other dealerships that I've been to as well, so you get paid to spread the word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Works Oil Change

Always do a class A job. Will continue to use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi William Mcdonald, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Trial end Error service

More issues with my 2016 Ford Explorer than all my other vehicles combined, and only 52,000 miles. While service tries to determine what's wrong with it, I am forced to pay for a rental car while they play trial and error . I just left from my last trip there. I would rather drive an hour away to have someone that knows what they are doing to figure out what's wrong this piece of junk.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great no pressure place to find your new vehicle. Nice...

Great no pressure place to find your new vehicle. Nice selection, beautiful, clean showroom and lot and a great sales and service staff. My salesperson could not of made the purchase of my new truck go any smoother.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. James Robinson

Very professional, friendly and courteous providing quick and efficient service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service department was extremely fast and helpful

Very helpful and fast . The service guys explained Every thing and checked the entire car for anything else that needed replaced and always came to check on us while in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful experience with sales rep and GM

My experience with Tyler Williamson, sales rep, and Jim Brafford, the general manager was wonderful. Got a fair trade in offer and very satisfied with the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Made the purchase of my Shelby GT350 enjoyable!

Made the purchase extremely easy, fun, and fast. Salesmen were courteous and professional. I would purchase again from this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

Took my SUV in for a oil change very friendly and fast service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No