Tim Short Ford of LaFollette

Great people to deal with very helpful and friendly

I worked with Tyler Williamson and John Wrinkle. I had a great experience with these guys getting our sale worked out.

I sincerely appreciate the employees of Short Redmond Ford in Lafollette. They went over and above what anyone could expect to repair my 2016 Chevy Colorado. I took the truck in for a "CHECK ENGINE LIGHT" they went out of their way to get the problem fixed. They even sent it out to two Chevy Dealers as far away as Knoxville and those dealers refused to fix the problem The cause of the problem was a "Factory defect" caused at the time of manufacture. The people at Short Redmond "fixed it" and only charged me for the parts and installation. Special thanks for the Service Advisor RONNIE COLBURN he kept me updated on the process and the hold ups and supplied transportation for me To and From the Dealership Short Redmond and all the employess will forever be my first choice in Purchase and Repair of all my future vehicles

Drove over 2 hours to do business because they had vehicle I wanted with best deal online. Tyler gave immediate response to all questions and concerns by email and took care of details during purchase. Easiest purchase I have ever made on a vehicle. All staff was on the ball and courteous . They appear to be in the business of moving inventory, don?t know what?s up with the local dealerships. Would highly recommend.

Simply a 10 out of 10. Had used the same dealer for years until they could not deliver what I ask for.SR Ford did.Great group of people. I’ll be back.Thanks

Great experience and very friendly people that go out of their way to make sure that you are taken care of

I had a wonderful experience and bought a great truck; however, I have called to get information on a warranty and haven?t received a call back yet. Other than that, I am completely satisfied.

Short-Redmond Ford was a great place to buy my new car. The people that work there are all very nice and extremely helpful. Their definitely a great team to work with.

Great service from when you arrive until you exit. Jessica and Tony made this purchase a pleasure. It was well worth driving from Jamestown! Would highly recommend.

Overall experience was good. I was treated with respect and the staff was very helpful! If you live in Knoxville I would highly recommend the short drive to this dealership!