Reviews
Wonderful staff!
Wonderful experience. Staff was very friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Retired
I was treated very nice I wasn't pressured by the salesman he listened to my needs and I purchased a 2014 Ford 150 I have never owned a almost new truck it only had 24,400 miles on it and I got it for a great price. Thank you Mr Scott Stanfield for your help and being a professional salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Internet Shopping Experience
Great customer service! Answered all my questions thoroughly and quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please give us a call. We're always happy to help!
Service Department
Service department was very professional and took the time to explain everything in detail so that I completely understood.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
disappointed
Mitch promised us a small bottle of touch up paint to take care of door dent. Did not receive it when we picked up the 2016 Edge. He promised to mail it and never did. Very disappointed!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service
Helpful staff. Friendly and will go above and beyond. I purchased 2 vehicles from them 2 yrs ago and plan to purchase all my future vehicles from them as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! We're so thrilled to hear that we have earned your trust, and can't wait to help you with your next purchase. Please let us know if there is ever anything else we can do for you! Safe travels!
Cody Willoughby excellent, I will return an recom
Cody Willoughby, made buying a car easy, interesting, an not stressful. Thanks Cody, this was the 1st time in buying a car, I didnt want , to just get up an walk out the door. Keep up the way you greet, an talk to people. I thank you. An I am enjoying my rav4 .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Deal went as smooth as possible. Highly recommend !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!
Good & easy
Found the car on cars.com. Contacted Scott, drove all the way to LaFollette from Knoxville. We had your paperwork, we were in and out in about an hour. Easy, no stress. I'll highly recommend them!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear that we got you in and out so quickly, Steve. Your recommendation means so much to us and we're so happy to have earned it. If you have any needs or questions, we will be more than happy to assist you! Safe travels!
15,000 mile check up.
Again everything was good. Christy and all the ladies just were so nice to me and my little dog Ginger. thanks !!!! Dave Chesney
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we're happy to hear Christy and the team were able to make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!