Reviews
Cody Willoughby excellent, I will return an recom
Cody Willoughby, made buying a car easy, interesting, an not stressful. Thanks Cody, this was the 1st time in buying a car, I didnt want , to just get up an walk out the door. Keep up the way you greet, an talk to people. I thank you. An I am enjoying my rav4 .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Deal went as smooth as possible. Highly recommend !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!
Good & easy
Found the car on cars.com. Contacted Scott, drove all the way to LaFollette from Knoxville. We had your paperwork, we were in and out in about an hour. Easy, no stress. I'll highly recommend them!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear that we got you in and out so quickly, Steve. Your recommendation means so much to us and we're so happy to have earned it. If you have any needs or questions, we will be more than happy to assist you! Safe travels!
15,000 mile check up.
Again everything was good. Christy and all the ladies just were so nice to me and my little dog Ginger. thanks !!!! Dave Chesney
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we're happy to hear Christy and the team were able to make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Review
Quick friendly service. Would recommend to my friends and family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your recommend to your friends and family, Lisa! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Easiest purchase process ever
Valued my time as a consumer, said what I wanted, and got it. Nice people. Excellent selection and pricing. Shout out to Travis Capps; thx
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luanne
Being newly widowed, as a female I was very concerned about buying a car since I didn't know alot about the mechanics of a car. My salesman, Mitch, was very kind & helpful!!!! I already knew what I wanted to look at & drive. There was NO pressure to buy anything only help in answering my questions!!! Bud in financing was very through in explaining everything that had to do with the purchase of my car!!!! I had a very PLEASANT EXPERIENCE on the car lot!!!!!! If you are looking for a vehicle I would definitely recommend looking up MITCH!!! He won't steer you wrong!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luanne, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Great to do business with.
The sale staff were very professional, friendly, and excellent to do business with. I highly recommend them and will continue to be a repeat customer in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and quick transaction
Recently bought a 2015 limited edition Mustang 50 year anniversary car. Mitch, the salesman, was easy to work with and we quickly made a deal. Car was priced very competitively and was in new car condition. I would recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sad visit
Not sure kids name but sitting at 1st desk beside the hallway. That kid needs manners. He was a smarta$$ to me and my wife. I will never come back while that kid works there. I was not pleased with the service there. I will be telling everyone not to go there.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steven, thank you for taking the time to bring this negative experience to our attention. We would like the chance to talk to you further so please reach out to Cliff Lane at (423) 562-2251 so we can address your concerns directly. Thank you and we hope to hear from you.