Reviews
Awesome place to do business!!
Awesome place to do business. Great staff!! Took my car to them and they fixed my car quickly with no issues after repairs!! Recommend them 100%
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peggy, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad we could help you and we really appreciate your recommendation. Please let us know if there is ever anything else we can do for you! Safe travels!
Car buying made easy!
I have purchased 3 vehicles from here and they treated me great every time! I highly recommend Anyone to visit this dealership! From the sales staff to the management they are very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review us, Caddilacguy! Your high rating really tells us a lot and we hope to help you again!
No response
Sent an internet question on a truck in their inventory, but they never responded
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, we are trying to find where you sent a question on a truck but we have no way of looking up your into. We pride ourself here at Short-Redmond on responding as quickly as possible to ever lead we receive, so it would be greatly helpful if you could tell us who's name the lead was submitted so we can trace it and see where the breakdown was so this problem never happens again. thank you Jimmy Brafford GM
Great Service Dept.
Your service people were very responsive to people from out of town and considerate of timing before Christmas and our need to get home. Hats off to a great staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Great job on all levels of service great people and great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic!
My experience was top-notch. Mitch was fantastic to work with along with the management staff. They were very eager and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Douglas A
Very good, I received an ad in the mail today 4 days after we purchased our vehicle that included discounts if we were told about we would have waited.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Love my new F-150
I already had in mind what I was looking for, but Travis Smith was nothing but helpful in answering any questions i may had as well as informing me about the incentives of Short-Redmond Ford. The process of purchasing my vehicle went effortlessly and I had nothing but a positive experience. I will recommend Travis Smith to anyone who may be looking for a vehicle in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Drove from South Carolina
Found my escape online, worked the entire deal with sales manager Brian. Showed up to pick up the vehicle on a Saturday and the dealership was very busy. Manager didn't push me off on a salesperson, took care of me quickly and professionally. Very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service and Friendly Staff
I had a big project in the works over the past 2 years to get a new engine for my truck. I have taken my F-150 to Short-Redmond Ford plenty of times before and the Service Staff, and Parts Deparment are excellent. I had the engine replaced last week and they did a great job, they kept me up to speed on anything that needed replacing, and when to do it.I will recommend this place to everyone that know that needs work done to their vehicles. A big Thank You to the Service Staff and Parts Department at Short-Redmond Ford, for their hard work. I am very happy with their work and my truck runs great, it?s like a brand new truck again. Brandon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase