Skip to main content

Crain Kia of Conway

(2,332 reviews)
Visit Crain Kia of Conway
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

Want to share your experience with this dealership?

Write a review

This is the second vehicle Micah has sold our family this

This is the second vehicle Micah has sold our family this year. He did an OUTSTANDING job both times. I'm super impressed with his knowledge of the vehicles and all of their features. He always makes it a pleasant experience and gets you exactly what you want. We will come back to him and send people his way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When I need help with my car they are the ones I can

When I need help with my car they are the ones I can count on to do a job will done my car is in good hands 🙌 Thank you Kia fam

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came in with no appointment and they squeezed me in for

I came in with no appointment and they squeezed me in for my routine oil change and rotation. Had me out in less than 2 hrs. Even vacuumed my carpet and sent it through carwash before returning finishing up. I'll definitely be coming back for every future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Disappointed that car advertised was not same as

Disappointed that car advertised was not same as pictured. I was told that was a stock photo. Thanks to Rusty I was able to find another which I purchased. I did feel that the financial part of the purchased took quite a long time. Everyone was very nice to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gage and his team did a great job of making it easy and

Gage and his team did a great job of making it easy and fast. Rusty did a great job showing me the features and getting me hooked up to the app. I’d do business here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Micah was great to work with!

Micah was great to work with! Clear, concise, communication! Highly recommend anyone who’s looking for top quality vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brittan did a great job!

Brittan did a great job!! This guy made the e experience easy. It was my daughter's first new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesmanship, They will do all they can to get you

Great salesmanship, They will do all they can to get you in the vehicle you want not the vehicle you have to settle for. Brittan & Quinn are awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff and service department members are always so

The staff and service department members are always so helpful and prompt. They keep me informed on what is going on with my car at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chad was very patient as I changed my mind several times.

Chad was very patient as I changed my mind several times. Great experience. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.