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AutoStar of Sylva

(640 reviews)
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Amazing!

The salesperson and manager were both amazing and friendly. They did everything they could to help us get the car we needed with our budget! They were no pushy and they helped us every way they could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and the review! Enjoy your Jeep =]

Best service ever!

Auto star of Sylva was so good to us! Jesica and Amanda are the absolute best. They were so patient and willing to go above and beyond. It was my boyfriends birthday and we spent the entire day there. They even surprised him with a birthday cake! They didn’t have to work extra hours but did without any problem to ensure we had the best experience possible! At the end of the day we were pleased with our 2015 Dodge Journey and the I incredible service we received! You guys are the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you taking the time to write a review about your experience with our team in Sylva! We're happy to hear everything went so well with the purchase of your Dodge Journey!

Helpful and efficient!

We were looking for a specific truck, they worked with us to get exactly what we wanted. John explained every step and helped us gather all information. Mike is super efficient and everyone was friendly and super helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and are happy you found the truck you were looking for!

Literally the best experience ... Shane was awesome

This place is so kind and caring.. Shane found me exactly what I was looking for and was patient and kind to me.i am so proud of my decision coming here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and are happy you chose to work with our team in Sylva! We're so glad we were able to help you find exactly what you were looking for and get you a car you love!!

Fantastic!

So helpful and accommodating! Didn’t stop until they found the perfect car for me and my family! I will definitely be back when I am ready to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for writing a review about your experience with our team here in Sylva! We hope you and your family are loving the new car!

Fast and thorough

Great service and explained everything very well. Didn't leave me guessing about anything and was very understanding. They chipped my plate to a closer location so i wouldn't have to travel to get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy you had a great experience with Jesica here in Sylva!

Amazing

I gave them all 5 stars because they were very helpful and patient. They did everything that they could to put me in the right vehicle! They are super friendly and keep in touch with you about everything that they are doing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review! We appreciate you taking the time to write about your experience here in Sylva!

Good experience 👍

Just wanted to say they are a good group of guys to deal with.Chris our salesman did a great job of doing whatever he could to get us in a great car.I would def recommend them to anyone looking for a car that's got low miles on it,ask for Chris when you go there he will help you anyway possible to get in a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review Edward! We appreciate it. So happy our team in Canton was able to find you a great new car! Enjoy!

Auto star has an amazing staff

Auto star is amazing they have a wonderful staff and they do whatever it takes So that you can drive off in the car of your dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We're so happy you had a great experience with the team here in Sylva!

Amazing

I love dealing with Autostar because they have so many locations to get cars from. I never felt limited by what was on the lot. The whole staff was helpful in helping me find what I wanted. Amanda took the time to really find out what I was trying to accomplish and it really showed when she presented the deal from the bank. Impressed with how they do business and I will be back for my next vehicle and the one after and the one after!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We appreciate your business and are happy to continue helping you find cars you love for years to come! =]