Skip to main content

AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

Want to share your experience with this dealership?

Write a review

Online experience

I first found this vehicle on line and and ask for more info. Alex replied to me in a few moments with all of the info that I asked for. We corresponded several times and she was great and very efficient .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are so happy to hear you had a great experience online with Alexandria!

Amazing deals and outstanding customer service

What can I say but if you need a car, this is where you need to go! Brooke, Mike, and John will get you rolling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brian and Jenn- We are so happy you had such a great experience here at AutoStar of West Asheville. Thank you for leaving your review about how great this team is!

Good deal on Jeep.

Bought 2012 Jeep Wrangler from these folks, nice experience, they were friendly, helpful. They worked with us to get payment were we wanted and took care of a few minor issues no problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome service

Awesome service, thanks . Good inventory, exelent vehicles in very good shape, and afordable prices. Also exelent warranty on the vehicles. Staff very nice and "human ", with comprehensive solutions for the client.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great place to buy a car

Low pressure. Stress free experience. Would highly recommend. Clean facility. Friendly staff. I appreciate the fact that we were allowed to test drive without the sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The easiest experience I have ever had buying a vehicle.

They go above and beyond to make sure you are in the car you want. The nicest people I have met in a while. Arianna was so attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Best car buyer experience

Very great and understanding customer service with Yandel. 🙂 He made our experience quick and successful. He did a great job at explaining everything and helping us along our journey to getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied customer

De-Atra and Mike were both very knowledgeable and helpful and worked to get us the best deal possible. Definitely recommend anyone looking for a quality used vehicle at a fair price to visit AutoStar of Asheville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Almost painless

Found the car on the internet. Amanda called with more info and made appt. for me with Mike. John Burke was the salesman and was very knowledgeable, polite and informative. Mike arranged appropriate financing. At the end of the day everyone was happy and I had the car I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient, ended up with a great car

The deal I got on my vehicle was great. The staff is very friendly and relateable. I didn’t feel overwhelmed or like I was just trying to be pushed out the door. Autostar tries to do in house financing and added on warranties, so just be aware of those items and how they affect your final payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.