Reviews
Online experience
I first found this vehicle on line and and ask for more info. Alex replied to me in a few moments with all of the info that I asked for. We corresponded several times and she was great and very efficient .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are so happy to hear you had a great experience online with Alexandria!
Amazing deals and outstanding customer service
What can I say but if you need a car, this is where you need to go! Brooke, Mike, and John will get you rolling!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian and Jenn- We are so happy you had such a great experience here at AutoStar of West Asheville. Thank you for leaving your review about how great this team is!
Good deal on Jeep.
Bought 2012 Jeep Wrangler from these folks, nice experience, they were friendly, helpful. They worked with us to get payment were we wanted and took care of a few minor issues no problem.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Awesome service
Awesome service, thanks . Good inventory, exelent vehicles in very good shape, and afordable prices. Also exelent warranty on the vehicles. Staff very nice and "human ", with comprehensive solutions for the client.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a car
Low pressure. Stress free experience. Would highly recommend. Clean facility. Friendly staff. I appreciate the fact that we were allowed to test drive without the sales person
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The easiest experience I have ever had buying a vehicle.
They go above and beyond to make sure you are in the car you want. The nicest people I have met in a while. Arianna was so attentive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buyer experience
Very great and understanding customer service with Yandel. 🙂 He made our experience quick and successful. He did a great job at explaining everything and helping us along our journey to getting a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied customer
De-Atra and Mike were both very knowledgeable and helpful and worked to get us the best deal possible. Definitely recommend anyone looking for a quality used vehicle at a fair price to visit AutoStar of Asheville!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Almost painless
Found the car on the internet. Amanda called with more info and made appt. for me with Mike. John Burke was the salesman and was very knowledgeable, polite and informative. Mike arranged appropriate financing. At the end of the day everyone was happy and I had the car I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Efficient, ended up with a great car
The deal I got on my vehicle was great. The staff is very friendly and relateable. I didn’t feel overwhelmed or like I was just trying to be pushed out the door. Autostar tries to do in house financing and added on warranties, so just be aware of those items and how they affect your final payment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car