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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Quick Easy and Willing to Work With You!!!

My car broke down and I had to get to work the next day so I went to my bank SECU credit union luckily they also worked with me to get a loan it was quit easy there then I headed to AutoStar I found the place online they had high rating which my bank recommended I found a cheap car and headed to the one closest to me they worked with me on price so I could stay within my banks restrictions the car I wanted was at another dealership I was afraid I’d have to drive there and get it but they sent it to the one closest to me overnight the process took two days and only about an hour or so each time they helped make it easy for me to buy my first car on my own I also recommend going through geico to get insurance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership.

Auto Star was great and they worked hard to get the right finances, If you need a great vehicle go to Auto Star, I bought my truck at the Sylva Auto Star, They were Great! Dealership was The Best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good good service

Alex Reese she was a very good saleswoman and help me find the van that I wanted it wasn't for Alex I want bottle van from you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great

Tara ,Mike, John l like to think you great experience when we stopped to look at the gmc Tara had talked to us about i was surprised how great John was... great customer service. Mike and John stayed after closing talking to us about the truck..Tara you are great thanks chris help us the next day to. Thanks you want a nice no pressure go to All Star West Asheville thanks. Gary and Linda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Looking for a truck

They were more than willing to help us find the truck that fit our needs and our price range. They made the process quick and easy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Buying used truck

Things went very smoothly. The salesman we worked with was very professional, while answering any question we had. Will do business with them again Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My Experience At Auto Star

I Had A Great Experience At Auto Star. De-Atra Collins was Great She Answered All My Questions Didnt hesitate about any questions i had i will recommend her in the near future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good car buying experience

Found the car through the website, they had the car transferred to the Sylva location as I was visiting in the area. I was able to test drive and complete the deal in just a few hours. Thanks for the good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good customer service

DeAtra helpeds us to ge the car that we wanted. She was really helpful with everything. I would recommend people to het a car here. They have really good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

First time buying a car from a dealership, we couldn’t have picked a better place. All the staff were friendly and very helpful especially John Burke!! A big shout-out to the auto star on smokey park and their rockstar staff!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.