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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Great experience.

Great experience. Amanda and Shane were very helpful with my transaction there. Professionals and helpful !!! If you are looking for a car this is a great place to visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My daughter's new car

They were very nice and really easy to deal with I just wished that the car at came with more than one key it was missing a key which is called the intelligence key which is an important key to have with this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Michael Earwood

Michael was a tremendous help with answering any and all of my questions and walked me through the purchase process. Alexandria was always quick to respond to my emails and texts. Thank you for your professionalism

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience

Had a wonderful experience with this dealership. They was really sweet from the manger to the General manger. My sales person De-Atra was awesome she did everything to make sure I got my car love her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Worth a visit

Salesman John was very considerate and very knowledgeable about the inventory. They have several lots to draw from (visit internet page) and will have any car from any other lot brought to you to see. They were very patient and helpful in getting matters worked out even to seeking to save us even $7 on the monthly payment. I would highly recommend them if looking for a late model used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best customer service

As a family of six, we needed a bigger vehicle to fit all of us comfortably. We went in just to look, and thanks to Shane, we walked out with the keys to our new car! Auto Star of Sylva earned our business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service

Amanda is very professional and a pleasure to work with. Listened to all my needs and made sure we was happy with our purchase before we left. Thank you Amanda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

My salesperson Shane King did an excellent job at finding me the right car for my needs. My previous car had been totaled and I was looking for a car of the same make and model and Shane pulled it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amanda at Autostar in Sylva, NC is perfection

My wife and I have bought multiple vehicles from Amanda. We purposely went to her to get her to order a new vehicle rather than go to a different dealership.. I cannot speak highly enough of Amanda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service

The sales person was excellent, really helpful explained everything we needed to know and wanted to know and got my family into newer and nicer vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.