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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Amazing

Customer service was amazing. Shane had the car there within an hour of us arriving to look at it and we took it home the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I had a great experience working with Shane King at Autostar. He made the process of purchasing a vehicle fast and a easy process and great deal on my trade in. Would definitely recommend anyone wanting to purchase a vehicle to go by an visit Shane at Autostar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service!

Thank you to Jesica and Amanda for offering exceptional service with respect and professionalism. You listened to what I needed in a vehicle and assisted me in the purchasing of my new Kia Forte! This was a seamless experience and I appreciate all your efforts, especially staying open later on a holiday to complete the process! I would recommend AutoStar of Sylva for any used car need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so happy you had such a great experience with us in Sylva. Welcome to the AutoStar family and enjoy your Kia Forte!

Wonderful customer service!!

Staff was very friendly and did everything they could to help us. Let us test drive over night as well which is awesome!! They even gave my daughter balloons!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience

I had looked at several cars before buying here. Once I decided on the vehicle I wanted, Shane King went above and beyond to help me get the car I wanted. I love my Acura, thank you Shane!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

Wonderful experience. I'm a first time car buyer and they made it a very easy and enjoyable process. I will refer to family and friends most definitely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

excellent

Excellent service. Wonderful attitudes. Excellent service. Worked to get the best deal possible. I would definitely recomment this dealership to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had a great experience with us. We hope you are enjoying your vehicle! Thank you for joining the AutoStar family

A good car or truck buying experience for me

I had a good experience with these people and was a good no pressure atmosphere and I would definitely recommend this to friends Or family

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! So happy you had a great experience. Welcome to the AutoStar family!

very easy experience

Everything was very easy and smooth the team was helpful and got me into the car I wanted . I would recommend to anyone who wants a new vehicle to go this route.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Cristina! We are so happy to have you as a part of the AutoStar family!

Awesome!

Came in and was able to easily be put into the car of my dreams! So thankful for the super kind and friendly staff there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.