Reviews
I'm just not s happy camper now nothing got fixed on the
I'm just not s happy camper now nothing got fixed on the truck it wasn't even put back together right
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Jerraldsmith57, we’re very sorry to hear about your experience and the issues with your truck. We’d like the opportunity to learn more and make things right—please reach out to us directly.
I had a tire warranty.
I had a tire warranty. I called to set up an appointment for service. I showed up on time for the appointment only to find out that there was was no record of me having an appointment an dealership never ordered the tire. So this dealership cost me a day's pay plus a 100 mile round trip for nothing. I will look elsewhere for service next time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rustrish, we’re very sorry for the mix-up and the inconvenience it caused. We appreciate your feedback and regret that your visit did not go as planned. If we can be of further assistance, please let us know. Thank you.
I was very pleased with representation Chris Derrick
I was very pleased with representation Chris Derrick displayed in selling me 3 vehicles!! I can’t say enough!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That’s incredible, Devin! We’re thrilled Chris provided such great service on all three vehicles.
Great service and I am glad I had enough rewards to take
Great service and I am glad I had enough rewards to take care of the bill.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear it! Happy your rewards came in handy for you.
Denise and the team at Metro Ford OKC are the best in the
Denise and the team at Metro Ford OKC are the best in the business! Always there to help in any way possible to make sure your service needs are always met.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re lucky to have Denise and the team, and we’re glad they could take great care of you. If we can be of further assistance, please let us know.
Paid over $1,600 for diagnostic and repair but issue
Paid over $1,600 for diagnostic and repair but issue still not resolved. Contacted advisor by text nothing heard to this day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always good service and this time no different.
Always good service and this time no different. I will continue to do business with metro ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty! Glad to hear we continue to meet your expectations.
Service use good and completed on time and at the price
Service use good and completed on time and at the price quoted in a timely manner!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad everything was completed on time and as promised! Thanks for your feedback.
His wonderful guy for sale man worked with us all the
His wonderful guy for sale man worked with us all the time even when he was out after he keep in touch with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ben! We’re happy to hear your salesperson stayed connected and took great care of you throughout the process. We appreciate your business and look forward to our next chance to serve you.
I had planned to take the shuttle home and pick my truck
I had planned to take the shuttle home and pick my truck up later. The service writer told me that it would only take about 45 minutes to service my truck. I decided to stay and it was finished in 30 minutes. Very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear your service was quicker than expected! Thanks for trusting us with your truck.