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Metro Ford of OKC

(2,878 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm Closed
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 369-3568 (888) 369-3568
Used (855) 725-5530 (855) 725-5530
Service (866) 892-7166 (866) 892-7166

Reviews

(2,878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford of OKC from DealerRater.

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We had such a great experience at this dealership.

We had such a great experience at this dealership. It was definitely the best dealership I’ve ever been to overall. Chris, our salesman was so helpful and such a down to earth guy. Everyone we came into contact with was helpful and not pushy at all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Steph! We’re so glad to hear you had a great experience with Chris and the rest of our team. We truly appreciate your kind words and hope to see you again!

Chris is awesome!

Chris is awesome! This is our 5th vehicle from him and will continue to use him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, David! We’re thrilled to hear Chris has earned your trust time and time again. We truly appreciate your loyalty!

Scheduled my appointment on-line.

Scheduled my appointment on-line. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Glendam! We’re happy to hear your online scheduling was easy and that our team provided friendly, knowledgeable service. We appreciate your kind words!

I have purchased a number of automobiles over the years.

I have purchased a number of automobiles over the years. Charles is at the very top of the list in regard to knowledge, honesty, communication skills and transparency. Donnie was efficient, helpful and honest and did a great job in assisting us. Because of these two gentlemen, we would rate Metro as stellar! The dealership itself was clean and modern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim! We’re thrilled to hear Charles and Donnie made such a great impression. We appreciate your kind words and your stellar rating!

Great service from check in to checkout!

Great service from check in to checkout! Thank you guys! Changing the belts on the Shelby went real smooth.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re glad the belt change on your Shelby went smoothly and that you had great service from start to finish!

I never have any issues when I take my car in for an oil

I never have any issues when I take my car in for an oil change. The only reason I gave four stars was because it took an hour for my appointment. The first couple times I came in It took only about 30 minutes.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Tabitha! We're glad your visits have been smooth overall and appreciate your patience with the wait time. We'll work to improve consistency moving forward.

Great dealership.

Great dealership. Every single person we came into contact with helped in any way they could. Every person we worked with was patient, friendly, and talked us through anything we needed more info on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re glad our team could assist you with patience and friendliness throughout your visit.

I made an online appointment for 11:00.

I made an online appointment for 11:00. When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I said I would wait. I however did not expect it to take 3 hours. I normally drop it off on Saturday and that is what I should of done this time. If you can not take care of a costumer in a reasonable time say it may be better if you come back in a few hours.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kristi. Thank you for your feedback. We understand that wait times can sometimes be longer than expected due to various factors. We appreciate your patience and are continually working to improve scheduling and communication for a better experience.

Chris Derrick was awesome.

Chris Derrick was awesome. Great experience. Would definitely buy from metro ford again. Love my Ford F-250

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Metro Ford of OKC for your vehicle needs! We appreciate your kind words. We’re glad Chris made your experience awesome, and we’re happy you love your Ford F-250!

pleasant to deal with and eager to help.

pleasant to deal with and eager to help. weren’t pushy or overbearing. able to look at my pace.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad you felt comfortable and well supported throughout your visit.