Reviews
Great customer experience
Great service for everything done in less then an Hour and Lee is great and was very attentive when asking questions about the servicing on my vehicle Kia never disappoints and I always enjoy coming in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that, thank you!
Great dealership and staff very attentive and
Great dealership and staff very attentive and knowledgeable about what’s goin on always love coming in for servicing and Lee is great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that, thank you!
My car broke down while on a family vacation.
My car broke down while on a family vacation. I dropped the car off at 1am at the dealership, they called me the first thing that morning to let me know they would be checking out the car shortly. The technician found the car needed a new catalytic converter. The service manager even had me go under the lift and look at all the metal from the bad converter. The car was fixed in less than a week. Thanks Safford Kia! I truly feel KIA Corp should help with the expense!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Becky, Thank you for taking the time to review your recent experience with our team here at Safford Kia of Fredericksburg. We are absolutely delighted to hear how happy you are with the service that you received and that we were able to get you back on the road in a timely manner. Thanks again!
Service review
Always quick service and nice employees! I purchased my first car here and will go back for the next. Thank you Stafford Kia! See you for my next service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christine! We are delighted to hear how happy you are with the service that you receive from our team here at Safford Kia of Fredericksburg. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!
New Kia
Everyone at Safford Kia was courteous and professional during my recent visit to purchase a new 2022 Forte LXS. Thank you Agan in sales and Jonathan in finance, I have already recommended this dealership to a friend looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that, Mark! Thank you
First Kia I ever bought...
My experience with Safford Kia was about the same as any other dealership. We purchased the sought after Telluride and our salesman was up front and honest about costs and how long it would take for delivery of our car. It would have been great if we were offered any perks with the purchase, but I guess it's a seller's market and they didn't have to over accommodate. Overall I'm very happy with my car and the process to purchase it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sheilah! Thank you for your very kind feedback, we really appreciate it. Your new Kia Telluride does come with the exclusive One Million Mile Warranty from Safford Kia of Fredericksburg. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again and congratulations on your brand new ride! We hope that you are enjoying it!
Had dealer install a tow package on my 2021 Kia
Had dealer install a tow package on my 2021 Kia Telluride. I was pleased by the installation, price and timeliness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear, thank you!
Fantastic!
Warm, Welcoming, Professional, Reliable, Knowledgeable, Awesome Staff and Experience; I couldn’t have asked for anything better than what I received at Safford Kia. Kudos too all the staff there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda! Thank you for your kind feedback. if there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!
My car buying experience was a dream come true
My buying experience with Eli was great my wife and I were so excited, we're still excited about a brand new Kia soul LX. I recommend Eli and the dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that, Laurel! Thank you for your very kind feedback, we really appreciate it!
Safford Kia Of Fredericksburg Review for 5/02/2022
Timely repair - only a few hours/had air bag recall honored, oil changed, brake pads checked, marker bulb replaced; great follow-up/customer service from Lee including recommendations due to multi-point inspection
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that, thank you!