Ultimo Motors East

Amazing overall experience. Aleks and Tasho facilitated the purchase process and made it very easy. I got the BMW I wanted and a great deal. I'm definitely coming back for my next purchase. Thanks

Poor. Negotiated with the sales rep over a couple days only to have him come back and say another buyer put a deposit down.

This was my first online car buying experience. My salesman was just the best and he made it easy for me. Was very kind, answered all my questions picked up my phone call at anytime. Thank you very much Gary Dhori for your kindness.

I came in to view a BMW X5 M and ended up buying it. Chris was great. After deciding to purchase the vehicle they were able to get me approved in 30mins. Enjoying the car and recommend anyone to Chris.

Disrespectful unprofessional to say the least. Tried to make me pay $4,000 over market value. TRUST ME DO NOT BUY ANYTHING FROM THIS CROOKED DEALERSHIP!

Unreliable sales tactics and some really bad customer service!!!! Please stay away from this place, when buying a high-end car!!! I negotiated and ordered my Mercedes Benz with this company online and out of state, because it was a unique model-color combination. I understand that when buying a used car that it comes as-is, which of course includes normal wear and tear, small scratches, nicks, etc.. As the transaction was out of state and on-line, I asked specifically in what state the car was in and was informed that there was no major damage and that this car was really complete. Well, after it appeared on my doorstep, it had a big dent and a scratch, that was very poorly repaired and hidden in the shadows of the pictures that were shared with me during the sales process. In addition, the car was completely dirty when it arrived, only had one key fob, missing floor mats, missing cargo cover and although I was promised that all fees were included in the transaction, I ended up paying an additional thousand dollars. When I confronted both the salesman (Aleks) as well as the manager (Allen [be extra cautious, when he starts calling you friend]), they basically told me that I just had to accept everything as is. Not accepting the car was of course an option for me, but that would've costed me another thousand dollars, which they would've deducted from my down payment. All in all, a horrible experience that I wish nobody else has to experience with this dealer that doesn't believe in customer service.

STAY AWAY! Worked with Andrew and Nick to purchase an SUV. Put down a deposit, submitted the purchase order provided by Andrew and NIck to the bank and the loan was approved. I sent Ultimo all requested info. Received an email two business days later they had sold the car to someone else. Apparently honesty and integrity is not part of Ultimo Motor's business philosophy.

I had a very good experience at Ultimo Motors when I purchased my Mercedes 2018. The whole buying experience was seemless. Ted, our sales person was very kind, patient, and knowledgeable. The entire team was professional. If you think Ultimo has your future car, ask for Ted and enjoy your test drive!!!

I just purchased my 7th car from Ultimo Motors . being a business owner myself, I can appreciate the loyalty and dedication of a great sales team. Tasho and his team takes the headache out of buying a gently used luxury automobile. Worthiness and trust is important when making a decision to purchase a new automobile. Great Job Guys

Great all-around experience Great customer service Friendly people helpful information moving forward a dealership I’m sure I’m going to use in the future and recommend friends and family to