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Joseph VW of Cincinnati

(607 reviews)
Visit Joseph VW of Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–8:00pm 8:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–8:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (513) 815-3991 (513) 815-3991
Used (513) 253-0460 (513) 253-0460
Service (513) 253-0448 (513) 253-0448

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph VW of Cincinnati from DealerRater.

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Wonderful experience.

Wonderful experience. Best car buying experience in my life. Mike Garrison was great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service Department did a wonderful job, Analyzed my car's

Service Department did a wonderful job, Analyzed my car's problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to get service appointments & shuttle service is

Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Reggie provided excellent service when I had an issue

Reggie provided excellent service when I had an issue with replacing my new tires. I had to replace two tires due to a nail within three weeks. Reggie made sure my parts were ordered in a timely fashion. I did not have to wait long for the repair. I appreciate Reggie's efforts to make sure my car is serviced properly and safe for the road. I look forward to working with Reggie in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Martin and Joseph Volkswagen was amazing.

Martin and Joseph Volkswagen was amazing. Found the exact car we were looking for and ensure we were taken care of from start to finish. Best service we have ever had buying a car! Martin you rock!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic job all around!

Fantastic job all around! Made me feel like family! It was such a fun and easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience leasing my wife a VW from Mike.

Great experience leasing my wife a VW from Mike. The entire staff was really nice and welcomed us with quick and friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Martin was fantastic!

Martin was fantastic! Not only does he have a wonderful accent, but he was able to answer all my questions in deciding which VW to purchase. I would recommend working with him if you're thinking about buying a Volkswagen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick and t I the point the way I like to do business.

Quick and t I the point the way I like to do business. And a fair deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Martin was great- He was the primary reason we went

Martin was great- He was the primary reason we went forward with the purchase. His passion for his customers is evident and he builds trust with his willingness to invest in his customers and what matters to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.