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Gravity Autos Sandy Springs

(306 reviews)
Visit Gravity Autos Sandy Springs
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(404) 935-6208 (404) 935-6208

Reviews

(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gravity Autos Sandy Springs from DealerRater.

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Courtesy and satisfaction driven

Jeff was very committed to answer all of my inquiries about the car I was interested in. He demoed the driving experience for me as I am new to the on the steering wheel shifter thing. The car was in great visual appearance and they even washed and waxed it for me. The staff was extremely nice and they all made sure I was comfortable during my visit. There was no pressure to buy anything but reassurance of the quality of their autos that made me buy one from them instead of a competitor. If you're looking for a great sales experience ask for Jeff. He will take care of you from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jeff went above and beyond!

Jeff was amazing during the purchase of my car and continued to help anyway he could for over 2 month afterwards! Great guy and great work ethic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Couldn't Be Happier

On Saturday, my husband and I went looking for an SUV to replace my 12 year old sedan. We mapped out a few dealerships from Auto-trader and this was the first stop on the list. We were immediately greeted by a very friendly salesman named Jeff. Like most car salesman, he was eager to help, but he wasn't pushy or trying to up-sell us above our budget. I test drove a GMC Terrain and we decided to begin the purchasing process. After we talked over the numbers, we were approved for financing within minutes. We met with Mike and very nice woman he was training in the finance department, signed our contract, paid our down payment, and away we went. We were given a great car at an awesome price. The entire staff from beginning to end were courteous and efficient with our time and money. Buying a car is usually a huge headache but this was a complete turn around of that. We have already decided when it's time for my husband to get another car we will be purchasing from Gravity Autos. Thank you all so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience"

Ryan Daryton is an amazing car salesman and the reason I say that is because I'm a buyer that researches and sticks to a certain plan of action when it comes my power to purchase. And I came into the dealership knowing exactly what I was looking for, and Ryan was able to not like most salesman, and try to sale me something I already know about. We test drove the Lexus GS 300 that I came to the dealership for, made if easy and comfortable. We went back in sat down to do the paper work for the car. And with a few in a few moments he had an approval from a lender for us. We didn't like the payment, or down payment asked for by the bank. But Ryan didn't stop there he got Mike Suyunov involved and together, before i was just about to leave because we didn't think they could work the payments the way we wanted. They came back and continued to work so diligently on our behalf. So if your looking for an amazing sales, thats not going to sell you. I would highly recommend Ryan Drayton!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome out of state service! Will buy from then again!

I found a car listing through iseecars.com. However, I was hesitant because the dealership is in Georgia and I am in Virginia -- and I'm also a lawyer. But I gave it a shot. Not only did I get an awesome used vehicle, but the price still has not been beat. They were very upfront with any possible issues and made it easy to work with them. I will ABSOLUTELY buy from them again. Stanley L. and Mike S. were simply wonderful and incredibly responsive. I cannot say enough positive things about them, the car, and this dealership. Thanks so very much for the best car I've ever owned! Vicki in Roanoke, Virginia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Dealership

My wife and I drove 360 miles to Sandy Springs, GA to buy a used convertible from Gravity Auto that we saw on line. The car was in great condition and was just as advertised, however in the end, it didn't fit our needs. While there, we looked around and we saw another convertible (2007) that had just come in and was not ready to be sold. We loved it immediately. Because we had come so far the Sales Manager gave us a good price and promised to inspect the vehicle and fix anything that needed attention. We put down a deposit and left. When I went back several days later to pick up the car it was immaculate. I looked over the vehicle and I was satisfied with the condition of the car, inside and out. They fixed every little thing I asked for. The Manager had told me that he would not let the vehicle leave the lot until I was satisfied. I was. I drove the vehicle 360 miles home and it purred like a kitten, everything worked and I am completely satisfied. We enjoyed working with the friendly sales team and with Mike, the Finance Director who did a great job. Thanks to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easiest car-buying experience ever...

A few things about this experience set it apart from my visits to other dealerships: 1) Ryan and Mike listened to what I was looking for, instead of telling me what I needed, 2) they offered valuable information about the car and the car-buying process that I will use in the future, and 3) the amount of time it took from beginning to end was exactly what they said it would be. I didn't sit in an office for hours on end only to end up with a car I didn't want. We have another aging car in the family and we will definitely seek out this dealership when the time comes to purchase our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Highly recommended

Our experience at Gravity Autos Sandy Springs was fantastic from start to finish. Jason was easy and fun to work with and really understands the vehicles and the market. There was a discrepancy with the vehicle explanation and he made sure to take care of it and us. It was as quick and painless as car buying can go. I would recommend Gravity Autos Sandy Springs to anyone looking for a nice used car at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

I saw the 2013 Dodge Journey online through AutoTrader, and immediately fell in love with the vehicle. The customer service was superb, the staff were very friendly & knowledgeable! I will definitely recommend anybody looking for a quality vehicle to come to Gravity Autos in Sandy Springs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

AWESOME EXPERIENCE

I must say, I have never dealt with more professional sales representatives in my life Ryan Drayton Bryan Mcfarland were very knowledgeable and explained everything to me during the entire process. I purchased the 2011 Jaguar XJ and I love it. I even got a rate reduction after some negotiation by Brian and the financial institution, I guess you have they type of relationship when you've been in the car business as long as Brian has, you establish relationships. If I am ever in need of a vehicle priced to MARKET or if I know of anyone that needs a clean, beautiful car...go see Ryan and Brian at Gravity Auto in Sandy Springs, Ga. Thank you Ryan and Brian...you are both gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.