Reviews
Great People and Service!
Great service and great people to deal with. Sean Rosado was very professional and helpful through the purchasing experience. I would highly recommend Dennis Dillon for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The dealership was great.
The dealership was great. All employees I interacted with were friendly, caring, and extremely helpful. Especially my Salesman, Ramon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ask for ADAM and BLAKE!
ADAM was our salesperson at the Boise Kia/Mazda location. We purchased a used Honda Odyssey from him and had a great experience. BLAKE was our finance specialist and he listened and explained to us everything we needed to know and what our options were.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please do not leave your car at this dealership for
Please do not leave your car at this dealership for repairs, they are not trustworthy and will break things and say that it was not them. They broke my passenger side front window while it was in their facility and said that there was no way anyone from their shop could have broken the window and it could only be a high-speed rock chip embedded in the window, who even knows how that's possible. When I spoke to their Repair Manger and mentioned that I might have to take this to small claims court to get them to pay for my window he said it was fine because he is familiar with the process because he goes to court at least once a month. Please do not take your car to any of the Dennis Dillion dealerships for repairs, you will regret it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Buyer Beware - they will lie to you
Nice sales people but the finance guy lied to my face over and over. Said I needed GAP for financing - that's a lie, the lender said they don't. Said that the glass protection was refundable - another lie. My last three trucks were Fords and say what you want about different makes of vehicles, three different Ford dealers managed to not lie about a thing.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Rudy was very helpful and knowledgeable helping us pick out a new vehicle. We were shown a variety of options and were able to weigh out the benefits each vehicle had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made the process of buying a new car easy even with
They made the process of buying a new car easy even with less than perfect credit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst Kia dealship ever!
Worst Kia dealship ever! The service guy couldn't even answer a simple question. I was completely ignored after they tried to rip me off. They don't truly care about the car owners. My car needs a complete engine replacement at 85,977 and they tried to act like it was normal. Worst customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent
Anthony and D were amazing. Made the buying experience very comfortable. They are an excellent asset to your company. I would recommend your dealership to all I know
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zach in Service
Zach Nuss is the best service advisor I’ve worked with. He is knowledgeable, professional, and friendly. He answers any questions I have as well as explains any additional repairs/parts my car may need. I recommend him to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase