Dennis Dillon Automotive

Found car on Cars.com. Sales rep was ready to help and very helpful and friendly. Sales rep not pushy straight forward easy to talk with

I would not recommend buying a car from Dennis Dillon. My salesman Rebecca was great, but as for the dealership they were terrible. I purchased a car on the 10th of Sept. didn’t get a full tank of gas or a second key (only if I wanted to purchase or at their cost of $419.00). On the 11th I was driving on the freeway and the sunroof shattered on myself and my 82 year old mother. I called the dealership and couldn’t get any answer so I called Rebecca she got right back to me to tell me it wasn’t cover in my warranty. I contacted Kia headquarters. They were awesome, I had to take it back to Dennis Dillon to have it worked on. They told me it would be a couple days that was on the 5th of Oct. on the 16th I called to check and got the machine and waited until the 17th and again had to contact my salesman to get any answer. Jeff from the service department called in the afternoon to tell me it was a bigger job than expected and it would be 3 more days. He called me on the 19th that it was ready. When I picked it up I was basically called a liar. When I got to my car they only vacuumed the front and middle seat area, left black grease on the inside of the sunroof and interior. Didn’t wash it. As I was driving home the brake light came on and told my to check the fluid. My husband checked it was in the min line. The antifreeze was also low. Not even sure they put it through the service depot before I bought it. Now I’m having trouble with the cruise control. I will never go back and I will let everyone I know not to go there.

The salesman, Sean, was friendly and helpful, but once we said we were interested in a vehicle, it took forever to see a total price breakdown. What left a bad taste in our mouths is that the dealership pre-installs flashing break lights and window etching on every car in order to bump up the price by a couple thousand dollars, and they make it sound like you have to purchase these options even though they are separate contracts with third parties (which we were never shown details of until we got the final paperwork). They did knock off a majority of the fees, but only after several rounds of back and forth, and only if we agreed to finance. It definitely felt like they were trying to sneak fees under our noses the entire time, and I think they partially succeeded.

Fantastic service!!!! Thanks again so much for your great experience!!!! Joey is a great salesmen! He is knowledgeable and makes the whole process easy, smooth and straightforward!

I am glad to be a customer at Dennis Dillon.I had experience because l did by my second car as KIA vehicle.I like.

Brendon Lainhart was amazing to work with. He went above and beyond during and after the sale of my vehicle. He was very personable and patient, we had a little one crying. I would definitely recommend him if you need to buy a car!

This is the second car I have bought from Brian. He was very professional and knowledgable about both cars. He made finding the right car for me very easy. I highly recommend.

Brendon Lainhart was an awesome salesperson to deal. Got me into a vehicle that was perfect for what I wanted. He was not pushy and did not try to put me in a car I did not want. Highly recommend.

Brian did a great job being helpful through the process and getting us the Kia sportage 2023 we wanted. A bit more money than we were first told by another agent on the phone but reasonable and in line with most least deals out there. Brain did a great job and has continued to follow up.

My first time here was a great experience. Zach Ludo helped me through the whole process of getting a new car and he knew his work perfectly so all my questions were answered. I came in a little nervous and he made it stress free. I felt very taken care of. Also the service department at the back was equally helpful. The man who helped me back there was Jeff and he was very friendly and prompt also about taking care of my car and very good at keeping me informed about how long I might wait and when my car was ready. I certainly recommend this dealership. I give their employees 10 out of 10!