Reviews
Perfect experience all around From our salesman Austin to
Perfect experience all around From our salesman Austin to our finance manager Wes, we were taken care of so well and our entire experience was smooth and stress free!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Valerie, for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad Austin and Wes were able to help, and we hope to see you again! Carlos Gonzalez General Manager (772) 254-8222
Attentive, welcoming, thorough explanations of service
Attentive, welcoming, thorough explanations of service and assistance in understanding the timing of the next maintenance. Gave me comfort and confidence how to address issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Whitney and our team sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222
Really have come a long Service was great will be back
Really have come a long Service was great will be back again Excellent Excellent Excellent Service Department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Alex, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott O'Keefe Service Manager (772) 254-8222
I came in with an idea of what I wanted, quick easy
I came in with an idea of what I wanted, quick easy process. Aaron and Wes were great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, Shawn, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Carlos Gonzalez General Manager (772) 254-8222
Oil change was good.
Oil change was good...but the commentary carwash was not good. The car was not dry off, which can cause water spots,windows very dirty smeared. These are the employees who wash the cars. The service man was kind and courtesy.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, Mrs. Reid, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott O'Keefe Service Manager (772) 254-8222
Extremely happy with my experience.
Extremely happy with my experience. It's not often that happens at a dealership. Just sayin.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing INFINITI Stuart! Please let Austin and our team know if we can be of any more assistance! Carlos Gonzalez General Manager (772) 254-8222
Austin Robinson was a pleasure to deal with!
Austin Robinson was a pleasure to deal with! He made buying a car a very smooth experience with no pressure. We purchased the QX60. He would answer any questions even after you left the dealer. Infiniti of Stuart was a very nice, customer oriented dealership. They even provide snacks, coffee, and water bottles while you wait. Wesley in finance was also very friendly and knowledgeable. This dealership is definitely the place to buy your car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new QX60! We will share your comments with Austin and our team, and we look forward to working with you again. Carlos Gonzalez General Manager (772) 254-8222
I have been unable to get a call back about service items
I have been unable to get a call back about service items Need to speck with Whitney about service items.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlos Gonzalez General Manager (772) 254-8222
Total experience was great!
Total experience was great! From the test drive to the finance desk! To the follow up post close - everything was great!
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- Overall experience 5.0
- Does recommend this dealer
Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott O'Keefe Service Manager (772) 254-8222
Quote was wrong.
Quote was wrong. did not disclose at cc fee. And was told it would it would take an hour when it was almost 2 hours.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carlos Gonzalez General Manager (772) 254-8222