Rairdon's Honda of Sumner

Don’t buy a used car from this dealership. The first “certified” car I looked at had several parts missing off it. I should have left at that point. I ended up purchasing a “certified” Honda Accord that evening. The next morning I noticed the windshield was broken. It was checked off as good on the certified inspection. After two weeks of constantly having to follow up when I got no returned calls or emails they replaced the windshield. A week later I opened the truck and the spare tire well was completely filled with water. After an inspection by another dealer it was pointed out the car was in a major accident and the entire passenger rear portion of the car was cut out and replaced. There was water leaking in past body seams that weren’t properly sealed. I called and asked if they would at least participate in the repair and I was completely blown with no returned calls. Their service department is excellent but I wouldn’t buy another car from here if my life depended on it.

Rairdon Honda of Sumner has been nothing but fantastic. Their customer service and technicians are friendly. They go above and beyond for any of your vehicle needs. I highly recommend them to anyone looking to purchase or have their vehicle serviced.

Very good place - nice people Hassan is the best he help us with a problem who created another dealership and he was on top Good job

I really like the car, but was somewhat taken by surprise to find out that, after providing a $31,000 down payment, I wold have to pay $500 per month for 5 years. That brings the total cost for the car to $61,000. By any measure that is quite a bit of money for a $28,000 vehicle.

DO NOT use this business for any reason. I sold them my Honda CRV in December. I was supposed to get a check in 2 days after the sale. After having the car for a week they discovered a problem that THEIR SERVICE DEPT fixed 2 weeks prior. They refused to pay me the agreed upon sales price. They then tried to LOW BALL me with a much lower price. I filed a smalls claims court case. They then paid me what I was owed but it took over 2 weeks for this to happen. I never got an apology or a refund for not fixing the car in the first place even though they told me it was repaired. Their service dept is terrible, their sales department is deplorable and their customer service is one of the worst I have ever experienced. DO NOT GO THERE. BUYER BEWARE!!!!

Great service! Helpful and friendly staff! Actually excellent service. I love this dealerships service department. It’s fast and easy and always friendly.

We have recently moved to the area and used Rairdon's Honda of Sumner twice so far. The service is excellent and very personable for reasonable prices. Clay was very helpful trying to resolve an issue with my aging car. Thank you!

Recently called Rairdon's Honda of Sumner to make a service appointment for my 2015 CRV. Appointment was easily and quickly made and all of the requested services were performed within the promised time. I plan to take my Honda for all future service needs this dealership.

Went to look at a 2012 used Subaru Legacy. Called ahead and was given a time to come down to meet with “JD”. When I arrived at the dealer I was told he no longer worked there and met with Noah. Was told the car was in the service dept. and that I would not be able to look at it or test drive it until the next day. Noah told me that the service dept. had found a head gasket leak. Noah backtracked and said it was a “seep” but refused to show me the service dept. inspection. Test drove the car and had a pre-buyer inspection done at a certified Subaru dealer (which Rairdon’s staff got upset about). Found out the car required a complete engine re-seal which would cost $5000. Rairdon refused to acknowledge the true extent of work needed and doubled down on the “seep” story-refusing to fix known issues that will lead to significant issues for the buyer. Very shady sales and service staff-BEWARE!

I had a great experience with sales team at Honda of Sumner. They were friendly and helpful. I would recommend Honda of Sumner for other people.