Reviews
Art Mejia was excellent!
Art Mejia was excellent! He was courteous, helpful, prompt and respectful. Art is a fantastic service consultant!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrdelorimier, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
I've had my Acura serviced at this dealership for 12
I've had my Acura serviced at this dealership for 12 years now and have always been impressed with their competence
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you deannglo for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day!
Marisol at Accura of Pleasanton is the best!
Marisol at Accura of Pleasanton is the best! Rarely you see a.woman at car dealership and Marisol is a pleasant surprise. She works at.the repair service department and she nails it everytime. I have dropped off my Accura there several times for work. Marisol not only worked to.ensure the car got repaired as quickly as posaible, she also ensured that i got prompt Lyft rides. Her customer service is the best I have ever seen in any dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Sky for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton
Staff was courteous and efficient.
Staff was courteous and efficient. Car was serviced promptly and all issues were resolved. Overall excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you erdohm for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Marisol Arvisu, was very thorough and took time to
Marisol Arvisu, was very thorough and took time to explain. It's evident that she knows her job and enjoys it. Also has a great smile, she's an asset to your dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you Velio for allowing our dealership to earn your business and for sharing of your experience with our teammate Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Professional excellent service.
Professional excellent service. Fully satisfied with the job done. The service adviser was very frank outright how much the diagnostic would cost and if it's a warranty issue Acura will replace the part at no cost. $0. Got the unwashed car washed and cleaned @$0 to boot. Annnd...asked me to get some bottled water from the cooler to hydrate myself before I go. It was good service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you harry for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Great customer service!
Great customer service! The advisors are very helpful and technicians perform an amazing job! I would highly recommend Acura of Pleasanton.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you George for sharing of your recent experience with teammates Marisol and Michael during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Every time I have brought in my SUV for its
Every time I have brought in my SUV for its scheduled/unscheduled service, I have received a “preferential” treatment as a customer. My service advisor, Marisol, goes the extra mile. Thanks,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you izambran007 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Absolute best service every time I take my car in.
Absolute best service every time I take my car in. Would recommend to all my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you tracielee1430 for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
The entire experience was stress free and although I did
The entire experience was stress free and although I did not take their recommended services, they were still pleasant throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you vadlamudinagarjuna for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton