Reviews
My experience at Hendricks in Pleasanton was a very
My experience at Hendricks in Pleasanton was a very positive one.Heldon was very professional, knowledgeable, and also informative. He explained and demonstrated all of the safety features I was looking for in a used Acura RDX. He located a newer model on his lot that had low mileage and was within my budget. I would highly recommend this dealership and felt that I was treated like family. Now I feel safer and know that my precious grandchildren are too. Thanks again Heldon. Anne R.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Anne for sharing of your car shopping experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pl easanton
Recentky, i took my ILX in for a service.
Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick dealetship team lives by their values. I trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Acurafan for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura ILX and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
I have been a regular customer at Acura of Pleasanton
I have been a regular customer at Acura of Pleasanton since 2004. I have never been disappointed in any aspect of their customer service. Thank you, Marisol, for your great service and kindness. She gives each of her customers time and respect. I know she always reviews my car’s needs and takes care of the details promptly and respectfully. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nanapapalis, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Our 2007 MDX experienced a complete alternator failure
Our 2007 MDX experienced a complete alternator failure while driving on Highway 680 Thursday Night. We were able to coast to the side of the road and await a tow truck to take the vehicle to the dealership for repairs. The staff at Pleasanton Acura were professional, friendly, and able to repair the vehicle on time at a reasonable cost. We would recommend them should the need for service arise with your vehicle. They did an excellent job in all areas..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Ken for sharing your experience with our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to providing the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Oscar was awesome told him what I was looking for and
Oscar was awesome told him what I was looking for and walked me right to the car i was looking for. Mary listened to me about the payment I would feel comfortable with and made it work. Over they were amazing and would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you HILLARY for sharing of your experience our dealership and with our teammates Oscar and Mary. We are committed and look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Good service and nice people.
Good service and nice people. Clean and reliable and easy to communicate with the audience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you zlink for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
I take my car to the Acura in Pleasanton rather than the
I take my car to the Acura in Pleasanton rather than the Acura in Concord because the service is 1000x better Landon always takes care of me any time I call
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you ERIC for allowing us to provide care for your Acura and for sharing your experience with our teammate Landon. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
They were nice and the service person came and updated
They were nice and the service person came and updated when we were waiting. The service was complete on time. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Srsingh251 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton
Oliver is the best.
Oliver is the best. Very responsive, attentive, and provided excellent service. This all made for a great buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Benjamin for sharing of your experience with our teammate Oliver here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Farooq of Hendrick Acura in Pleasanton was a pleasure to
Farooq of Hendrick Acura in Pleasanton was a pleasure to work with. Everyone was helpful and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Nora for sharing of your car shopping experience with our teammate Farooq here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton