Reviews
From the phone call to meeting in person, kenji was great
From the phone call to meeting in person, kenji was great to work with, so was everyone else at Pleasanton Acura. They made everything super easy, would definitely purchase a vehicle through them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you MONICA for sharing of your experience with our teammate Kenji here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Ed Rodriguez and acura of pleasanton provided excellent
Ed Rodriguez and acura of pleasanton provided excellent service to our needs. We will definitely recommend him and this dealership when regards to buying and servicing any vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you JIM for sharing your experience with our teammate Ed and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
My car was taken as soon as I arrived.
My car was taken as soon as I arrived. My rep explained the process clearly and checked if there were any recalls. Soon my car was ready, clean and ready for another 5000 miles!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you RDO for sharing your experience with our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to providing the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Staff are great and knowledgeable.
Staff are great and knowledgeable. They answered all my questions and addressed any concerns that I have. Made my purchase super smooth and easy. Will make more purchases in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gaylen, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Pleasanton! Regards, Your Team @ Hendrick Acura of Pleasanton
I recently had the pleasure of working with Tamanna
I recently had the pleasure of working with Tamanna Amiryar while purchasing my new Acura ZDX, and I couldn?t be happier with the experience. From start to finish, Tamanna was professional, attentive, and genuinely committed to making the process smooth and enjoyable. Even before I visited the dealership, she went the extra mile by sending me a detailed video of the vehicle, which played a crucial role in my decision to buy the car. Unlike many salespeople, she was never pushy and truly listened to my needs. Tamanna was also very responsive and flexible, ensuring that everything aligned with my schedule and preferences. She worked hard to get us a great deal and made the entire experience stress-free. Her friendly and approachable nature made the car-buying process a pleasure. If you?re in the market for an Acura, I highly recommend reaching out to Tamanna?she?s one of the best! Thank you, Tamanna, for making this such a fantastic experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Syed on your new Acura ZDX purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate Tamanna to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Marisol from Acura Pleasanton was very accommodating and
Marisol from Acura Pleasanton was very accommodating and made sure to explain the services my car needed. She was also very helpful and answered all the questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dianne, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
The costumer service is awesome .
The costumer service is awesome . Every one here is curtesy and respectful to you needs . They will always have what you looking for. I have bought 3 cars from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi JOSE, thank you for your 5-star review; we are happy to pass along your comments to the team here at Acura of Pleasanton! If you're ever in need of more help, please let us know! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
The service that Landon completed was excellent.
The service that Landon completed was excellent. I received regular updates along with a video showing his examination of the car and the progress he was making.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you PEGGY for sharing of your experience with Landon and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton
Excellent and efficient service from all!
Excellent and efficient service from all! Tamanna helped me locate exactly what I was looking for. Kenji and Victor helped close the deal! Thanks Team Acura Pleasanton!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you BERNADETTE for sharing your car shopping experience with our teammates Tamanna, Kenji and Victor here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Recentky, i took my ILX in for a service.
Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick dealetship team lives by their values. I trust them.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Acurafan for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton