Reviews
Repairs ok, but vehicle was left dirty
Not happy with condition of vehicle following service
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, My service manager is reaching out to you to address your concern. We apologize and you can be assured we will make this right. Thanks and have a fun and safe Summer. Ernie Galarza DELLA North Platform Manager 646-522-7855
Awesome Customer Service
Awesome service. They treat me like family. Will always come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rebecca, We are so happy we make you happy! Thank you for the kind words and "5 STAR" review. Please have a safe and fun Summer. Ernie Galarza DELLA North Platform Manager 646-522-7855
Diana
Della Mitsubishi has always been very friendly and does great work! And they always fit you in for an appointment quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diana, Thank you very much for the "5 STAR" review. It is very much appreciated and we all wish you a safe and fun Summer. Ernie Galarza DELLA North Platform Manager 646-522-7855
Waitejoseph4@gmail.com
I was very happy. Everyone was so nice and helpful. I will buy my next vehicle from them again. I will also recommend them to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joseph, We are pleased we made you happy!!! Of course we wish you the best of luck with your new car and hope you have a wonderful and safe Summer. Thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855
Couldn’t ask for better
Scott, Wayne, and the team we’re welcoming and enthusiastic about helping me get the car I wanted at a reasonable price. Easy and quick process with no problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gary, Thank you very much for the wonderful "5 STAR" review. Scott, Wayne and the entire staff thanks you for taking the time to write this very kind review. We all wish you the best with your new car. Please have a great weekend and stay safe. Ernie Galarza DELLA North Platfor m Manager 646-522-7855
These Guys Are Great!!!
Scott and Wayne are the Best! Both of them worked with me from day one of going in there looking for a new vehicle. It took some time but in the end they never gave up! And also kept me encouraged not to give up either! I now am the Proud Owner of a 2020 Mitsubishi Eclipse Cross! Thank You Scott and Wayne!! No words could ever Thank You both enough for what you have done for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tracy, Thank you very much for the wonderful "5 STAR" review. Scott and Wayne are thrilled you mentioned them!!!! We all wish you the best of luck with your new 2020 Mitsubishi Eclipse Cross. Please have a great weekend and stay safe. Ernie Galarza DELLA North Platform Manager 646-522-7855
Great service in challenging times.
Even with the COVID-19 limitations, I received timely and quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debra, Wonderful! Thanks for the nice "5 STAR" review. Please have a safe and fun week. Ernie Galarza DELLA North Platform Manager 646-522-7855
madrtd@verizon.net
Glad that they still service the Suzuki car brand , they put my mind at ease knowing that they are still doing service on these great cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Richard, Thank you very much for the "5 STAR" review. Our Mitsubishi service department does still service Suzuki as well as Mitsubishi vehicles as well as Polaris ATV's and snow mobiles. We all wish you the beat and thank you again. Ernie Galarza DELLA North Platform Manager 646-522-7855
A dealership
Great dealerships with awesome service!! I would recommend to anyone . And will be a life customer!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bert, The DELLA Mitsubishi Team thanks you. We all appreciate the "5 STAR" review and hope you have a wonderful and safe 2020. Best of luck to you. Ernie Galarza DELLA North Platform Manager 646-522-7855
Della Mitsubishi Plattsburgh NY
Excellent service. Greeted me with a smile. Very fast and knowledgeable team. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jennifer, Thanks for the very kind words and "5 STAR" review. This is very nice of you!!!! Please have a fun and safe 2020 and thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855