Reviews
Outlander oil change
I had an oil change and 27 point inspection with a ny state inspection, car was washed and waiting for me in 45 minutes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, 45 minutes? AWESOME! We are so happy we can take care of your vehicle needs. And, thank you very much for the "5 STAR" review. Please have a safe and fun week. Ernie Galarza DELLA North Platform Manager 646-522-7855
Della Mitsubishi
I greatly recommend Della Mitsubishi. Very professional and quick. Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elizabeth, Thanks you very much for the recommendation and "5 STAR" review. This is very nice of you! Please have a wonderful and safe week. Ernie Galarza DELLA North Platform Manager 646-522-7855
Very Disappointed
I recently tried to go through you guys for a vehicle. I was told by the salesman that he could definitely get me into a vehicle. He then told me he had me approved for a mirage. I asked about a Jeep instead. Never got a call back as promised on Friday. I called today and was told I couldn't get approved without a larger down payment or a good cosigner. So I asked how much he says $1000.00 then I said ok I probably can come up with that then comes back that Wayne told him no $3000.00 or $4000.00. I asked him why he told me I was approved for the mirage. He said oh I hadn't gotten all the answers yet. I have no respect for a business like this. I had a chance on a car and turned it down because I was approved or said I was through you guys. I recommended you guys to a few people that were going over well I'm glad I got to them before they did. You are not the business you come across to be. Don't lead people on till you have answers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Sandra, We understand your disappointment. If it were up to us, everyone would get approved and everyone would drive away in the vehicle of their dreams. We are often successful in doing this! Privacy laws prevent me from further comment on your review. We wish you the best and hope you have a fun and safe 2021. Ernie Galarza DELLA North Platform Manager 646-522-7855
Della
If your looking for a car please go see Chris Adams at Della Mitsubishi. They are awesome to work with and have great cars a deals. I have bought 3 cars from them and everytime they were great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gregory, Chris Adams extends his sincere gratitude to you for send in this "5 STAR" review. This is very nice of you. 3 cars? WOW!!!! Thank you very much. We all wish you the best of luck with your new car and please have a safe and fun 2021. Thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855
Good service
The time waiting for my car to be serviced is prompt and did not have to wait for a long period.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Leigh, Thanks for the review. Please have a great weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855
Great experience!
I?ve always felt comfortable having my car serviced here. When I went in to have my 2016 inspected, I decided to upgrade to a 2019 AWD. Kash was great to work with and went above and beyond! I felt comfortable leaving the dealership while Kash and Wayne completed the process and keeping me updated by phone. Picked up my new car by the end of the day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Letty, Kash, Wayne and the entire DELLA Mitsubishi Staff thanks you for taking the time to write this wonderful "5 STAR" review. We all wish you the best with your new 2019 AWD and hope you have a fun and safe 2021. Thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855
Della Mitsubishi
Took over the half hour I was told, wasn't thrilled. But overall they do good job
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kathryn, Thank you for the positive review. Ernie Galarza DELLA North Platform Manager 646-522-7855
Customer
Best fist time buying experience and car service i could ever experience!! Great job della Mitsubishi!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Renee, Wow...thanks! And thank you for the "5 STAR" review. We appreciate the fact you took the time to write this and we wish you a fantastic and safe Holiday Season. Ernie Galarza DELLA North Platform Manager 646-522-7855
Service
Taken care of as planned and vehicle was ready at the time given.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Caroline, The Service Staff at DELLA Mitsubishi thanks you for the kind remarks and "5 STAR" review. Please have an awesome and safe week. Thanks again! Ernie Galarza DELLA North Platform Manager 646-522-7855
Grand Suzuki Radiator repair
The repairs were great. My only issue was the time it took to get the parts and that details weren't relayed to me in an appropriate time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jacqueline, Thank you very much for the "5 STAR" review. Please have a fun and safe Holiday weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855