Reviews
Write a reviewGreat service friendly staff
Friendly people and answered all my questions in great detail. The shop was clean and very well managed. The salesperson was not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hyundai tiburon
Jamie Iverson and Darin Hartzel were great sales men and very polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new sorento
We had a good experience at Kia. Jamie, Mark and Chris we very knowledgeable and helpful in our purchase of a new 2016 Sorrento. Excited to drive it out of the lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service!
Byron Call was very helpful and informative in the process of buying my van. Thanks for the great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your business Kate, hope you are enjoying the van!
Yukon 2500
2500 Yukon XL. I found the vehicle online, dealt with Jamie over the phone. We exchanged texts about the vehicle I wanted to trade and arrived at a reasonable trade difference for both of us. Jamie was very friendly to deal with, the transaction went very smoothly once i arrived at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback Jerry!
Great customer service!!
Jeff Nelson helped us through the process of finding a replacement vehicle for our mini van. He was friendly, informative, helpful and VERY patient as we explored our options and made a decision. No high pressure sales pitches; just a sense that he was trying to get us into a vehicle that fit our family and our budget. GREAT experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Julie!
Smooth Sailing
From the online interest application to signing on the dotted line, my experience at Rochester Kia was superb. Our salesman, Jamie, was friendly, took time to explain both the purchasing and leasing options and showed us all the features of my future Kia Soul. Jake, our Finance agent, was very organized and knowledgeable about the different options available to me. I felt very comfortable financing through Kia. I am very glad I chose to come to Kia and will gladly refer friends and family to Rochester Kia in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Ferris! We hope you are enjoying your Soul!
definitely recommend!
Jamie was very helpful in sales, didn't feel rushed or pushed in anyway. very informative and was able to answer all my questions. Going through the process of financing Jake was a big help, and extremely thorough. I would highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Alicia!
Excellent Service
Jeff Nelson and Darin were so helpful with my searching and buying of my car. They were extremely patient with me and worked with me to make it happen. They made me feel comfortable and very trustworthy. I would highly recommend them to others, and I will be a returning customer down the road. Thank you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Angela!
my new soul
Jamie was very helpful, and particularly respectful of my time constraints. He acted as my advocate through the whole (short) process of trading our 2012 Soul for a new 2015 Soul. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Sam, we hope you are enjoying your Soul!