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Tom Kadlec Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (507) 825-8138 (507) 825-8138
Used (507) 825-8109 (507) 825-8109
Service (507) 825-8110 (507) 825-8110

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kadlec Kia from DealerRater.

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out of state

Jamie made it as easy to help my niece from out of state buy a car .it was painless no stress and informative about cars options and packages,engine prerformance. the finace office was very helpfull in getting all the rebate money applied and worked out problems of an out of state purchace and made it painless. i would recommend them to any one wanting personal and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Randy!

Excellent Service!

I just purchased a new Kia from Jeff Nelson of Tom Kadlec Kia in Rochester. I received excellent customer service from Jeff. I was able to tell him what I wanted in a car and he found me the perfect car within the same day. He is very knowledgeable he was able to answer all of my questions. He did not pressure me into anything and definitely provided service with a smile! Thank you Jeff Nelson! I HIGHLY recommend your services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Deb!

2013 sportage

Car was very clean, as well as not too many scuffs or scratches. Interior of car was very clean, no stains etc. Sales rep Jamie was very friendly, nice and not too pushy on the sale of the car. Very impressed with this car as well as the employees working here. Jessie was also a great finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Hannah!

Quality Customer Service & Used Car

Jamie Iverson worked with me and found an outstanding 1999 Honda Civic LX with only 70,000 miles & in great shape! His enthusiasm, patience, and dedication to finding a used car for my needs was very exceptional and an overall fantastic customer service experience. He listened and offered insight into any questions I had or anything I hadn't thought about. He also personally tested the vehicle to ensure it was worthwhile. I highly recommend Jamie Iverson if you're looking for someone who cares, is knowledgeable, and will work hard to find the best deal for your needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Joe!

I love my (new to me) Sienna!

I bought a used Toyota Sienna from Tom Kadlec Kia. It's far from where I live but they had just the van I was looking for. I was nervous because I haven't purchased a vehicle in years. Over all great experience! From the initial conversation with Jamie Iverson, I felt I was treated with respect. He responded quickly to phone calls and wasn't pushy which I like :) With his help I was able to find and drive off with the car I wanted within the weekend. Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Alicia!

leased a sportage

Mysalesperson, Jamie, was very helpful during the leasing process. He appeared to be familiar with the leasing process, however, was extremely sympathetic to and additional money issues our family may have. The only downfall to my purchasing experience, as may financial sales person. My paperwork was completed inaccurately and when I approached about the error he said, "why did you not notice this when you were signing the forms???" He also proceeded to "bash" my sales person. I found this not be quite uncomfortable and disturbing. Kudos to Jamie and all of his hard work!!! He is definately and team member!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Joleen.

super sales experience

I wanted to write and let you all know that Jamie Iverson provided an excellent sales experience for me and the purchase of my used Ford Explorer. I explained what I was looking for and even though it took a while, he called me when he had a car for me. My expectations were high and he delivered! I got a great vehicle for a great value and he made the whole experience from beginning to end very easy. I trusted his knowledge and believe that this vehicle will last for many years to come. Jake, in the finance office was also very helpful and patient. Thanks for the awesome experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Andy!

2011 kia sorento

Jamie and Chris of KIA in Rochester were fantastic to work with. I love my Sorento!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Kathy!

Sorento

I bought my Sorento from Mike D and it was a great experience! I told him what I wanted in a vehicle and he had the perfect one picked out within minutes! He didn't pressure me at all throughout the whole process. Jake in financing did a great job explaining everything clearly about my lease! I highly recommend you visiting Mike for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Rachel!

lexus 250

My wife and I had a wonderful car buying experience with Tom Kadlec Kia. We drove from Eau Claire, WI to look at a Lexus that we had seen on the dealer's website. Our salesman Jaime was a pleasure to work with. He had the car detailed while we took care of the paperwork. He even recommended a great restaurant to us for supper! We would highly recommend Tom Kadlec Kia. We had a great experience beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dave!