Reviews
McDonough Nissan is a great place to purchase and have
McDonough Nissan is a great place to purchase and have vehicle maintained. It is clean. Employees are knowledgeable and professional. They are respectful to their customers and fellow employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Margaret, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
First, when I went to pick my car up after being
First, when I went to pick my car up after being serviced, the service agent wasn?t there. And this is the second time that this has happened to me at this location. So, if I have any questions the agent that I had the appointment with is no where to be found. Plus, they did not reset my dashboard notifications. My dashboard still says that I need service. Customer service these days are horrendous. And before you come to work, at least wash your face.???
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 282-5077 to share more details about your visit so we can make things right.
Very top notch care for customer satisfaction.
Very top notch care for customer satisfaction. Will go out of their way to insure that issues are resolved. If not other decisions to make sure the customer is taken care of fully.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your kind words about your experience here at McDonough Nissan. We try every day to satisfy our customers, and it’s always nice to know when we succeed.
Wonderful & Expedient Service.
Wonderful & Expedient Service. Service Rep was professional, courteous and friendly. Work was completed fast, timely. I was updated often and regularly regarding work performed. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edith, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Adam Williams was very nice and helpful.
Adam Williams was very nice and helpful. I have made visits for repairs before that took far too long. On this visit, I came for service. I bought my Nissan Sentra at this dealership in 2017.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ron, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
The experience was good.
The experience was good. We purchased 2 cars actually. Customer service was good. I have been a customer at McDonough Nissan for about 10 years. We have purchased 6 vehicles there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience with Godson, very pleasant guy and very
Great experience with Godson, very pleasant guy and very patient, this guy made sure he put me in a car that I wanted. Love my new car, Thanks Godson, you did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jeanetta, we're happy you found Godson to be so supportive during your experience here at McDonough Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.
I did have a slight hangup when I arrived, but the
I did have a slight hangup when I arrived, but the service manager fixed the issue with a smile in his face. Great service as always.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're glad to hear our staff took such great care of you! Here at McDonough Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Adam Hubbard is an excellent service representative and I
Adam Hubbard is an excellent service representative and I strongly recommend if you have a problem with your Nissan contact Adam Hubbard. Contact Adam. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bridgette, we're glad to hear our staff took such great care of you! Here at McDonough Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Great customer service, Adam is super helpful and
Great customer service, Adam is super helpful and knowledgeable. He goes out of his way to explain all needed services and keeps me informed on the status of the repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alison, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.