McDonough Nissan

4.4
(1,134 reviews)
Visit McDonough Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 7:00am–4:00pm 9:00am–8:00pm
Sunday Closed 12:00pm–7:00pm
New (888) 870-9425 (888) 870-9425
Used (888) 870-7210 (888) 870-7210
Service (888) 870-9426 (888) 870-9426

Reviews

4.4
(1,134 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of McDonough Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

I love coming here the staff is always friendly and...

I love coming here the staff is always friendly and willing to help as much as they can ..

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

All sales are a little stressful, but I met the owner and...

All sales are a little stressful, but I met the owner and was really a nice man. And he got involved with the deal, both parties had to give a little, but in the end I had to go out of the box a little bit I got what I wanted at a deal that was fair and I was happy. My salesman Peter was very nice and the whole staff was very friendly!

Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

5.0

They always give phenomenal service. Adam keeps my best...

They always give phenomenal service. Adam keeps my best interest at heart and doesn’t force any charges or service on me. I’m truly appreciate of the service received.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2.0

Buyer beware!!!

If it were not for George the sales person and their service department this place would get a 1. I have purchased 2 cars with them. One new and one used. The new one went fine till the paperwork when the finance dept sent our paperwork through to the wrong bank and it took the better part of a month to get it corrected and sent to the correct bank so we could get it tagged to drive. The 2nd one last month I looked at 1 car, took it home for the night and the radio stopped working so I took it back and they were ok with that one. I upgraded to a newer more expensive car and when I got home I noticed they sold me a car with no spare tire, jack and other safety equipment so when I took it back they told me to bad if I wanted something else I would have to trade out of that one and into the new one which I elected to do. It cost me a 2000.00 fee to do it. The new one as I drove it home I noticed a shudder in the brakes so I drove it back and made them put it up and see what the issue was. It needed new brakes all the way around to the tune of over 1600.00 which they refused to work with me on. I asked if they would throw in the parts at cost and split the labor to try to save some money and was told that "Brakes are not a safety hazzard the shudder is just an inconvenience". Needless to say if you plan to purchase a USED car from this place I highly recommend that you take it to be inspected at your favorite mechanic to make sure its ok. I have purchased about 15 new vehicles since 2010 and a couple used ones and I would NEVER come back here and buy another one.

Dealer response

Hi Paul, we're extremely disappointed to hear about your negative experience at McDonough Nissan. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. Please reach out us at (770) 288-0036 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

5.0

The dealership was clean and very organized I will be...

The dealership was clean and very organized I will be going back for car shopping.

Dealer response

Hi, we are very happy we could provide you with a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

1.0

They delivered the car with a crack in the windshield and...

They delivered the car with a crack in the windshield and lied about repairing it.

5.0

We loved our sales person Nick he was very nice and...

We loved our sales person Nick he was very nice and personable and Maisie purchase of our vehicle enjoyable

Dealer response

Hi, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

5.0

Great customer service over all. Would recommend family...

Great customer service over all. Would recommend family and friends. Thanks in advance. Great job.

Dealer response

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

5.0

I have bought 8 vehicles from them and the service is top...

I have bought 8 vehicles from them and the service is top of the line for people who don’t no McDonough Nissan s the best!!!!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Jennifer was amazing. The team use super helpful. Great...

Jennifer was amazing. The team use super helpful. Great customer survive. Very friendly environment. Fast process.

Dealer response

Hi, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!