Vance Auto Group Guthrie

In the days of corona virus John Vance motors was offering internet buying. The offer by Mr. Vance on video seemed sincere. Since it was sight unseen I expected the sales force to be my eyes and ears on site and be and do more than if I were there to check things myself. I asked several questions about various things, got affirmative answers and was assured twice that "they check everything". When car was delivered (400 miles) there were many things that were wrong (they did not check everything), without going into detail of all the problems I notified the sales people by email, no response. I notified John Vance, the owner, and can't say enough good about John. He took care of things immediately and as much as possible for me being distant, said that is not the way they do business. I believe him, and I feel confident that the next internet sale will be treated with integrity and double check "everything" thoroughly. If only reviewing John it would be 5 star.

I will never do business with Vance dealerships again. Went in and spent 5 hours making a deal. When they finally presented me with the deal they approved me of (after application, credit check) I signed the agreement and ALL parties agreed of the deal. Went through the entire process and went to sign final papers and told me I couldn't have the deal. The first paper I signed is actually a contract for the deal and they breached it. They are not working with me to make things right or even offer another deal. Worst dealership I've ever been too.

Best experience I’ve ever had buying a vehicle. Friendly, fair and fast. Highly recommend! Mike was my salesman and Donnie worked with us on the appraisal of my truck. I had been to several dealerships and Vance was by far the best deal I found.

Matt was awesome and helped find a car that suited us perfectly. Even when finances stopped us on a few. Matt made sure we still got something we liked in our price range.

Matt was very helpful. No pressure tactics. He even took my old bed topper off my old truck and placed it on my new Ram 1500. I can't believe the courtesy of the entire staff.

Called and spoke with Matt Olmsted, he confirmed the truck I was interested in was available, pulled it to the front and had it waiting for me. They allowed me to take a lengthy test drive to confirm the truck would fit in our garage which was greatly appreciated. Once I decided this was the truck for me I was in and out in less than an hour. They gave good money for my trade, worked to get me the deal I needed and I’m now the happy owner of a new Ram Power Wagon. I did not finance anything so can’t speak to that process but the sales team was great and I will be back when it’s time for another truck.

Very accommodating and extensive review of truck. Absolutely no pressure and enjoyable conversation with Matt.

I have bought 2 cars from this dealership and love doing business with them. They have always treated me well and their service is top-notch. Dealing with the service department has also always been a good experience.

This is what you would expect from a small town dealership. Wonderful people. Extremely helpful fought tooth and nail to get me into the car of my dreams. Unfortunately it couldn't be done today but I will definitely come back for sure. Will for sure ask for Matt when I come back

Matt is a class act. No pressure, just very helpful. I will recommend him to friends looking to buy a car. Excellent experience, I will buy another car from.