Reviews
Great service, great salesman, and great price! See Patrick! It was an easy transaction and they made it enjoyable.
Great service, great salesman, and great price! See Patrick! It was an easy transaction and they made it enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Well, What would you think about a dealership telling me that a car that they have advertised and verbally confirmed that the car was there, when it is not. I flew half way across the country to purchase this car. When I arrived there I was told that the car was on its way from another dealer. I waited for over an hour and a half and the car never showed. I had to leave after that time to catch a flight back home. This little experience cost me time, 0300 - 1130 at night, not to mention expensive travel costs. It is probably a good thing that I was not there to see the "pristine" car in person. The pictures that were sent show a well used and abused car. These folks reinforce the world's opinion that used car dealers are some of the lowest forms of life on this planet. BEWARE! There are many more things that were said during this experience that were all lies as to why updated pictures could not be sent etc. Eventually, I agreed to purchase the car after the front bumper and grill were repaired - they refused to do that until I purchased the car. Then, they backed out of our agreed to price, saying that there "must have been some sort of communication issue". And to top it all off. The Sales Manager said that they would pay my travel expenses... guess what? Again, avoid this dealer like the plague
Well, What would you think about a dealership telling me that a car that they have advertised and verbally confirmed that the car was there, when it is not. I flew half way across the country to purchase this car. When I arrived there I was told that the car was on its way from another dealer. I waited for over an hour and a half and the car never showed. I had to leave after that time to catch a flight back home. This little experience cost me time, 0300 - 1130 at night, not to mention expensive travel costs. It is probably a good thing that I was not there to see the "pristine" car in person. The pictures that were sent show a well used and abused car. These folks reinforce the world's opinion that used car dealers are some of the lowest forms of life on this planet. BEWARE! There are many more things that were said during this experience that were all lies as to why updated pictures could not be sent etc. Eventually, I agreed to purchase the car after the front bumper and grill were repaired - they refused to do that until I purchased the car. Then, they backed out of our agreed to price, saying that there "must have been some sort of communication issue". And to top it all off. The Sales Manager said that they would pay my travel expenses... guess what? Again, avoid this dealer like the plague
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Al Jackson was the best sales man I've had in a many years was so helpful and plasent will buy from him again the whole office was so helpful and plasent we thank them for there good service see them soon.
Al Jackson was the best sales man I've had in a many years was so helpful and plasent will buy from him again the whole office was so helpful and plasent we thank them for there good service see them soon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sales person polite, professional and well trained. Second Wagoneer I have bought from Al Jackson.
Sales person polite, professional and well trained. Second Wagoneer I have bought from Al Jackson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure salespeople. They were very helpful and worked with me on my trade. I will buy my next vehicle at Vance.
No pressure salespeople. They were very helpful and worked with me on my trade. I will buy my next vehicle at Vance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. Randy Lawson made our buying experience the best we have ever had. Highly recommend
Great experience. Randy Lawson made our buying experience the best we have ever had. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Seems to be a decent dealer. Sales people are respectful. I'm trying to negotiate on a new 2023 Ford F-350 4X4 with 7.3 gas V8 and they seem to be a bit reluctant to bite on what I consider to be a fair OTD offer, especially since the vehicle may be subject to some lot rot due to the length of time there on the lot and not sold as of yet.
Seems to be a decent dealer. Sales people are respectful. I'm trying to negotiate on a new 2023 Ford F-350 4X4 with 7.3 gas V8 and they seem to be a bit reluctant to bite on what I consider to be a fair OTD offer, especially since the vehicle may be subject to some lot rot due to the length of time there on the lot and not sold as of yet.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am giving this a five because Carla was so good to work with. The 2016 Forester was not a good experience. It road really rough and my wife hurt her back on the test drive. The radio did not work and the navigation system failed about halfway through the test drive. So, to sum it up. Our sales rep, Carla was great and the experience at the dealership was good, but the car we went to look at was kind of a disaster.
I am giving this a five because Carla was so good to work with. The 2016 Forester was not a good experience. It road really rough and my wife hurt her back on the test drive. The radio did not work and the navigation system failed about halfway through the test drive. So, to sum it up. Our sales rep, Carla was great and the experience at the dealership was good, but the car we went to look at was kind of a disaster.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was impressed by how fast your sales people got back to me. Thank you.
I was impressed by how fast your sales people got back to me. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy to work with. No pressure. Good experience for us. Will recommend to friends and family.
Easy to work with. No pressure. Good experience for us. Will recommend to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car