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Vance Auto Group Guthrie

(92 reviews)
Visit Vance Auto Group Guthrie
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 570-8390 (855) 570-8390
Used (405) 920-1732 (405) 920-1732
Service (405) 920-1746 (405) 920-1746

Inventory

See all 396 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2022.
Where it's comfortable to buy a car!

Service center

Phone number (405) 920-1746

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vance Auto Group Guthrie from DealerRater.

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Friendly knowledgeable staff provided us honest guidance, transparent pricing, and exceptional customer service with the team we worked with when purchasing our new car!

Friendly knowledgeable staff provided us honest guidance, transparent pricing, and exceptional customer service with the team we worked with when purchasing our new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's honest guidance and transparent pricing. We appreciate your feedback about your new car purchase at John Vance Chrysler Dodge Jeep Ram.

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We recently purchased a Chrysler mobility van from NewbyVance. And I must say that they went above and beyond. We dealt with Kyle most of the time and he was so very helpful. I definitely recommend them to anyone considering purchasing a mobility van.

We recently purchased a Chrysler mobility van from NewbyVance. And I must say that they went above and beyond. We dealt with Kyle most of the time and he was so very helpful. I definitely recommend them to anyone considering purchasing a mobility van.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending John Vance Chrysler Dodge Jeep Ram. We're glad our team could assist with your Chrysler mobility van purchase. Your feedback is appreciated.

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We drove from Norman, OK. Erik, the salesman, was very helpful and knowledgeable in finding us a RAM 2500 with everything we wanted on it. He was able to get us a great deal with a decent interest rate. He answered all our questions and went above and beyond by delivering our truck to us in SW OKC after they added a bedliner for us. Everyone, from Erik to the finance guy, was very helpful, considerate, and easy to talk to. This is our 7th RAM Truck, and we will probably return to John Vance when it’s time to buy another one!

We drove from Norman, OK. Erik, the salesman, was very helpful and knowledgeable in finding us a RAM 2500 with everything we wanted on it. He was able to get us a great deal with a decent interest rate. He answered all our questions and went above and beyond by delivering our truck to us in SW OKC after they added a bedliner for us. Everyone, from Erik to the finance guy, was very helpful, considerate, and easy to talk to. This is our 7th RAM Truck, and we will probably return to John Vance when it’s time to buy another one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with John Vance Chrysler Dodge Jeep Ram. We're glad our team was able to assist you in finding the right RAM 2500 and that the delivery process met your needs. We appreciate your loyalty to the RAM brand and your feedback.

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Great service, great salesman, and great price! See Patrick! It was an easy transaction and they made it enjoyable.

Great service, great salesman, and great price! See Patrick! It was an easy transaction and they made it enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Well, What would you think about a dealership telling me that a car that they have advertised and verbally confirmed that the car was there, when it is not. I flew half way across the country to purchase this car. When I arrived there I was told that the car was on its way from another dealer. I waited for over an hour and a half and the car never showed. I had to leave after that time to catch a flight back home. This little experience cost me time, 0300 - 1130 at night, not to mention expensive travel costs. It is probably a good thing that I was not there to see the "pristine" car in person. The pictures that were sent show a well used and abused car. These folks reinforce the world's opinion that used car dealers are some of the lowest forms of life on this planet. BEWARE! There are many more things that were said during this experience that were all lies as to why updated pictures could not be sent etc. Eventually, I agreed to purchase the car after the front bumper and grill were repaired - they refused to do that until I purchased the car. Then, they backed out of our agreed to price, saying that there "must have been some sort of communication issue". And to top it all off. The Sales Manager said that they would pay my travel expenses... guess what? Again, avoid this dealer like the plague

Well, What would you think about a dealership telling me that a car that they have advertised and verbally confirmed that the car was there, when it is not. I flew half way across the country to purchase this car. When I arrived there I was told that the car was on its way from another dealer. I waited for over an hour and a half and the car never showed. I had to leave after that time to catch a flight back home. This little experience cost me time, 0300 - 1130 at night, not to mention expensive travel costs. It is probably a good thing that I was not there to see the "pristine" car in person. The pictures that were sent show a well used and abused car. These folks reinforce the world's opinion that used car dealers are some of the lowest forms of life on this planet. BEWARE! There are many more things that were said during this experience that were all lies as to why updated pictures could not be sent etc. Eventually, I agreed to purchase the car after the front bumper and grill were repaired - they refused to do that until I purchased the car. Then, they backed out of our agreed to price, saying that there "must have been some sort of communication issue". And to top it all off. The Sales Manager said that they would pay my travel expenses... guess what? Again, avoid this dealer like the plague

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Al Jackson was the best sales man I've had in a many years was so helpful and plasent will buy from him again the whole office was so helpful and plasent we thank them for there good service see them soon.

Al Jackson was the best sales man I've had in a many years was so helpful and plasent will buy from him again the whole office was so helpful and plasent we thank them for there good service see them soon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sales person polite, professional and well trained. Second Wagoneer I have bought from Al Jackson.

Sales person polite, professional and well trained. Second Wagoneer I have bought from Al Jackson.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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No pressure salespeople. They were very helpful and worked with me on my trade. I will buy my next vehicle at Vance.

No pressure salespeople. They were very helpful and worked with me on my trade. I will buy my next vehicle at Vance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great experience. Randy Lawson made our buying experience the best we have ever had. Highly recommend

Great experience. Randy Lawson made our buying experience the best we have ever had. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Seems to be a decent dealer. Sales people are respectful. I'm trying to negotiate on a new 2023 Ford F-350 4X4 with 7.3 gas V8 and they seem to be a bit reluctant to bite on what I consider to be a fair OTD offer, especially since the vehicle may be subject to some lot rot due to the length of time there on the lot and not sold as of yet.

Seems to be a decent dealer. Sales people are respectful. I'm trying to negotiate on a new 2023 Ford F-350 4X4 with 7.3 gas V8 and they seem to be a bit reluctant to bite on what I consider to be a fair OTD offer, especially since the vehicle may be subject to some lot rot due to the length of time there on the lot and not sold as of yet.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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