Reviews
First Time Buyer
Matt and Jim at dodge were so helpful in my car buying process! It was quick and easy, and they genuinely worked hard to find me what I needed to best accommodate my lifestyle! Even down to finance I was relaxed the whole time! John Vance is a dealership like no other - my family has purchased many cars from the Vance family and we will for sure be back! I couldn’t say enough good about everyone who works at this dealership! Thank you Jim and Matt, for helping me with my new car! You both are assets to the John Vance company and i’m in love with my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Matt and Jim assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Jeep Compass
Matt was very helpful and got me the exact vehicle I was looking for. Very easy experience! I love my new car! Thanks Matt!! Will refer you to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Matt was able to provide an efficient and overall positive experience.
First Timer
For the best car buying experience of your life I highly recommend Carla Lambert! She's extremely knowledgeable and her pleasant personality makes for a joyful overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The John Vance Auto Group Team
Customer Service
Carla is always hard working and willing to go the extra mile to help someone find what they are looking for. If she doesn't have it there she will help assist the customer find it else where if possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The John Vance Auto Group Team
Only place you need to go for a new vehicle
2nd vehicle I’ve purchased at John Vance and both times they have gone above and beyond! Super nice people on all sides of buying a new vehicle! Matt Olmsted was amazing! I definitely will send everyone I know his way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The John Vance Auto Group Team
Bluetooth
Matt Olmsted was extremely helpful getting Bluetooth to work in my car . It was not easy to figure it out but he stuck with it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Nancy! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The John Vance Auto Group Team
Retired Army
Had a great buying experience with Matt Olmsted. Addressed all our questions and made us feel very comfortable buying our new Jeep. Everyone at the dealership was helpful and interested in our needs. Thanks Matt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The John Vance Auto Group Team
Great experience!
My car buying experience was the smoothest I’ve ever had, and am so happy and pleased with my new car! My salesman Ryan Ballard made it a fun, good experience and easy! Thank y’all so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The John Vance Auto Group Team
Go to Matt Olmsted! Great service and family guy!
Go to employee Matt Olmsted! Great service and great family guy. Made the wait worth the while. We love our new Jeep Renegade, it’s beautiful.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The John Vance Auto Group Team
Great no pressure experience!!!
Matt Olmstead was amazing. No pressure he took care of everything. The car was detailed and gassed up ready and waiting on me. We literally showed up signed paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The John Vance Auto Group Team