M&B Auto Group

On Monday, April 27, 2020, we called regarding a Subaru that was listed on their website. We were told it was available but we needed to make an appointment to see it. We live over 1.5 hours away so my husband scheduled the appointment for April 29 to accommodate his work schedule. On Wednesday, we were about an hour away from the dealership when we called to let them know we may be a few minutes late. At that time we were told that someone else was out test driving the car.My husband informed the salesman that we had an appointment to see the car and was told it is first come first serve, and that he would call and let us know if the other people decided to buy the car. At that point, we kept driving because we really didn't know what else to do. We never received a call back as promised, so we called the dealership yet again when we were about ten minutes away. We were told the car had been sold. I understand it is first come first serve. However, when we made the appointment on that Monday, if there was a previously scheduled appointment to look at it we should have been informed, especially since my husband said we were coming a long distance. Had we known there was an appointment before ours, we would have waited to confirm the availability of the car. If we had the appointment first, no other appointment should have been made until we had a chance to see the car. If the individuals that bought the car simply stopped by without an appointment, they should have been required to make an appointment just like we were, and placed behind us. Either way, they were completely unprofessional and we spent four hours of drive time all for nothing. The car was for our daughter who has worked hard to save her money and was very excited at the thought of buying the car, as it was exactly what she wanted. She was extremely disappointed. This was the worst experience we have ever had at any dealership and honestly can't say enough bad things about the way we were treated.

I would like to say thanks to Edwin. He was able to work with me to get me what I was looking for at the price I was looking for. Thanks again.

I am so grateful for the price you give to us, everybody was so kind and friendly, thank you so much God bless you. Will definitely recomment you guys to my friends and family.

I’m so grateful for the price you give to us, everybody was so kind and friendly, thank you so much and God bless you

We are very happy with our purchase. We are glad that we found this auto dealer, they helped us very much. We could see us in the future going back.

Thank you to Edwin Ramos from M&B Auto Group for excellent customer service and for the amazing car he sold to us! I would recommend this dealership.

I came to the lot to look at a Tahoe they had available. Arriving I wasn’t sure what to expect given the rural area. I was mistaken! They gave me my space to check over the car (didn’t breath down my neck like most dealerships). When I made up my mind they were sure to answer all my questions. They worked as a team to make my transaction as fast and smooth as possible. Thank you all!

Bought a suburban From them. They were nice, easy going, and not pushy at all ( that was a relief) . Thank you guys at M and B auto Group

Ethically and morally incompetent. Will blame you for any and everything even when you buy a car or truck for $15k and it won’t make it 50 miles home!! Won’t help pay for a tow or and yes will try to make money off the repairs!!! 2011 truck oil pump goes out yeah it’s your truck now he says “do you have a mechanic you can trust?” Stay as far away as possible from this guy Nick and his company. If you think it’s a good idea to go into business selling cars as is with no warranty for market value that’s a horrible business plan!! I’m sure they won’t be around that much longer!

Sold a used Cadillac in February motor had been filled up with stop leak, two thousand miles later motor appears to be shot Nick refuses to respond to phone calls and texts I feel he knew condition of this car before the sale and this the reason for his lack of responding. I would not recommend this dealer or these people to anyone looking for a used car.