Clay Cooley Kia

We knew exactly what we wanted when we walked in, easiest sale they could ever make. The problems started in Finance. We were offered a deal and accepted it. A few days later, we were told that deal "fell through" but they could offer another deal, at a higher interest rate. Fine, we took that deal. Two weeks later, yep, that deal also "fell through." Finally a third deal was offered, at an even higher interest rate. We had this vehicle for over three weeks before the deal was actually finalized. This dealership is an absolute joke, I wouldn't recommend that anyone go there for any reason, even to make a u-turn in the parking lot.

I have bought 5 cars from Daniel darrentto not one single problem every good service. Go see Daniel at Kia he will take care of you

These people are probably the worse car dealership I have ever had the misfortune to have to deal with, Finance department ( BAD PEOPLE ) sold my young 20 year old son a car with him signing my name to finance agreement after telling him, " This is needed to start the sale process " Complete CRAP! when I found out this bum Bobby did this fraud deal, Sending me blank Fedx papers after he received the finance money, he simply say's, I DON'T WANT THE CAR BACK, Oh, And his boss Sonny the idiot who manages this other moron said, DADDY CHANGED HIS MIND?" how dare you say that you unprofessional thief! After many calls with no returns after they financed the fraud deal with ALLY FINANCE, I finally found a lady, Juanita ...maybe a manager that told me "My son should be arrested?" Where you dropped on your head lady? well after contacting a fraud atty I had great options but these crooks finally paid off the loan and returned the boy's trade in, minus his sound system removed from car, I did secure the car he needed with EWALD GMC in Wisconsin, where I live and had the BEST service and great deal on a better car. So in closing stay clear of these lot rats!

This dealership should be shut down. I paid cash for my car only to have them tow it while I was a the grocery store. They said I still owed $3500. I DID NOT. Instead of calling they choice to illegally tow it. Then I had to fight to get somebody to check the accounting. Once they figure they were wrong. They could not find my car. When they brought it to me the wheel was warped. The tow truck.pulled it out of the parking space sideways. I was paralleled parked. They had the nerve to bring me back the car that the tire was warped and wobbled when I drove it also they stole my prescription sunglasses and cell phone out of the car. This place is evil they are liars they're thieves they're counting practice should be outlawed. Do some math on your contract and find out that they added extra insurance without telling you. If you bought an as is car. Check the numbers.....you have a good experience but if you get a bad one you will pay.. save yourself the worry there's other dealerships..record all conversations you will need it when they lie to you. My name is Michael Steven I have nothing to hide.

Great service. Definitely signed for a crappy lease contract (ultimatey my fault) The service department is great though. Would def recommend their service at this new location

What a great experience buying my new Sportage. They took care of me and listened to me and worked hard to get a good deal.

I love the new building! The team members are all so nice and friendly. I truly enjoy going to get my Sportage serviced because there is a comfortable waiting area with nice amenities.

From the initial call to Lonnie, who advised a replacement part was still under warranty, to Rudy who orchestrated the best course of action, to Jose who ensured all parts were ordered & delivered for service appt, to sealing the deal with Steven, service rep in handling every detail like a pro, I couldn't have been more proud of the team effort that exceeded my expectations! And the icing on the cake was having a great car wash, tire pressure checked making both owner & car a very happy customer!!! Also, was greeted by Anthony, on-line salesman who was pleasant to talk to while waiting.

Absolute the WORSE experience EVER buying a car!!! Too much haggling, late paying off my trade and harassing about a mistake they made. NEVER AGAIN!!

List prices but then raises prices by $2000 or $3000 when negotiating at the dealership. I don’t have to have the best deal, but want a fair deal.