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Clay Cooley Kia

(595 reviews)
Visit Clay Cooley Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (972) 249-9994 (972) 249-9994
Used (972) 474-0452 (972) 474-0452
Service (972) 474-0437 (972) 474-0437

Inventory

See all 413 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship the start of an ongoing sales and service bond with you your family and your friends.

There are exciting and innovative product introductions from KIA. In addition to a great product; attractive sales and incentive programs and terrific service department special promotions will provide exceptional value and savings. Whatever your interest-we hope you will come in for a test drive and experience exactly what all the excitement is about.
Shop me first. Shop me last. Either way come see Clay!

Service center

Phone number (972) 474-0437

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Kia from DealerRater.

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I came in there with a dream of what I wanted. It was my first car. I was extremely happy with the sales team from the person who greeted me at the door through the financing.

I came in there with a dream of what I wanted. It was my first car. I was extremely happy with the sales team from the person who greeted me at the door through the financing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team was thrilled to help you find and finance your new Kia K4 as your first car. Hearing that our support, from your initial greeting through financing, made your purchase so satisfying means a lot to us.

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Prompt service, everything was stated upfront, and I didnt feel pressured to do any of the recommended services.

Prompt service, everything was stated upfront, and I didnt feel pressured to do any of the recommended services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It’s great to know our prompt service and clear estimates made your visit easy. We’re pleased you felt no pressure regarding the recommended work. Thank you for trusting us with your Kia Forte.

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Highly recommend great customer service and quality cars. Go here if you want good quality

Highly recommend great customer service and quality cars. Go here if you want good quality

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you valued our customer service and the quality of our cars. We hope your new Kia K5 continues to exceed your expectations. Thank you for recommending us.

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Had a 12 volt power problem with my 2023 Sportage hybrid. Got it into the dealership and they took care of it in less than a day. Turned out it was a recall issue. The program was updated and since it’s still under warranty. There was no cost. Very happy with the Clay Cooley service staff!

Had a 12 volt power problem with my 2023 Sportage hybrid. Got it into the dealership and they took care of it in less than a day. Turned out it was a recall issue. The program was updated and since it’s still under warranty. There was no cost. Very happy with the Clay Cooley service staff!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing that your Sportage Hybrid’s power problem was fixed so quickly with the recall update under warranty. We’re glad our service staff could complete the work at no cost. Please let us know if there’s anything else we can assist you with.

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Gee was very good and helped me get into the car I wanted!! She’s a blessing!!

Gee was very good and helped me get into the car I wanted!! She’s a blessing!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We’re delighted that our team made it easy to find the used Kia Sorento you wanted. Enjoy your new SUV and let us know if we can assist again.

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Best Experience from a Car Dealership. Hospitable, Curtious, Respectful. Brandon T. Made Sure to Explain the Features of My Vehicle Very Knowledgeable about My Car. TY🙏

Best Experience from a Car Dealership. Hospitable, Curtious, Respectful. Brandon T. Made Sure to Explain the Features of My Vehicle Very Knowledgeable about My Car. TY🙏

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re thrilled you had such a hospitable and respectful experience. It’s great to hear our team’s explanations of your new Kia K4’s features were clear and helpful. Thank you for choosing to work with us and congratulations on your new vehicle.

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Kind and Great service. It did not take a long time to get service done.

Kind and Great service. It did not take a long time to get service done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for noting how friendly and efficient our team was. We’re pleased your Kia K4 service was completed so quickly. We look forward to assisting you again.

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I was welcome as soon as I arrived. My rep was very informative and friendly.

I was welcome as soon as I arrived. My rep was very informative and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you felt welcomed from the moment you arrived. Our team aims to provide friendly and informative service every time you bring in your Kia Sorento. We appreciate your feedback and look forward to helping you again.

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I’m genuinely grateful for Zion and Maro. From the moment I walked in, Zion was kind, patient, and somehow made a way when I honestly couldn’t see one. Then Maro stepped in and made the finance process smooth, fast, and stress free, getting me on the road quicker than I expected. Reliable transportation is something so many people take for granted until they’re without it, so this blessing meant more than words can express. Thank you both for your kindness, your professionalism, and for making what felt impossible become possible. I truly appreciate y’all!

I’m genuinely grateful for Zion and Maro. From the moment I walked in, Zion was kind, patient, and somehow made a way when I honestly couldn’t see one. Then Maro stepped in and made the finance process smooth, fast, and stress free, getting me on the road quicker than I expected. Reliable transportation is something so many people take for granted until they’re without it, so this blessing meant more than words can express. Thank you both for your kindness, your professionalism, and for making what felt impossible become possible. I truly appreciate y’all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful our team could guide you through each step and make financing your used Kia Forte seamless. We understand how important reliable transportation is and are glad we could help you get back on the road so quickly. Thank you for sharing your experience and congratulations on your Kia Forte.

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Excellent service very professional delivery was on schedule and the technician was very helpful and very knowledgeable

Excellent service very professional delivery was on schedule and the technician was very helpful and very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for recognizing our professional service on your Kia. We’re glad the vehicle was ready on schedule and our technician’s expertise and assistance stood out. We appreciate your feedback.

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