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Clay Cooley Kia

(628 reviews)
Visit Clay Cooley Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (972) 249-9994 (972) 249-9994
Used (972) 474-0452 (972) 474-0452
Service (972) 474-0437 (972) 474-0437

Inventory

See all 408 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship the start of an ongoing sales and service bond with you your family and your friends.

There are exciting and innovative product introductions from KIA. In addition to a great product; attractive sales and incentive programs and terrific service department special promotions will provide exceptional value and savings. Whatever your interest-we hope you will come in for a test drive and experience exactly what all the excitement is about.
Shop me first. Shop me last. Either way come see Clay!

Service center

Phone number (972) 474-0437

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Kia from DealerRater.

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Very good. Young man who took care of me and my car really seemed to know what he was doing.

Very good. Young man who took care of me and my car really seemed to know what he was doing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that our technician’s expertise met your expectations means a lot to our service team. Thank you for the five-star rating and for choosing our dealership for the service on your Kia Sportage.

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I had a great experience working with Frank at Clay Cooley Kia in Irving! From the moment we walked in, Frank greeted us with a warm and friendly attitude and immediately made us feel like family. His personality was amazing, and he made the entire car-buying process simple, comfortable, and stress-free. Frank was professional, helpful, and genuinely cared about making sure we had a great experience. It’s not every day you come across a salesman who makes you feel this comfortable while buying a vehicle. If you’re looking for someone who will treat you right and make the car-buying process easy, I definitely recommend asking for Frank at Clay Cooley Kia. He’s a great salesman and an even better person!

I had a great experience working with Frank at Clay Cooley Kia in Irving! From the moment we walked in, Frank greeted us with a warm and friendly attitude and immediately made us feel like family. His personality was amazing, and he made the entire car-buying process simple, comfortable, and stress-free. Frank was professional, helpful, and genuinely cared about making sure we had a great experience. It’s not every day you come across a salesman who makes you feel this comfortable while buying a vehicle. If you’re looking for someone who will treat you right and make the car-buying process easy, I definitely recommend asking for Frank at Clay Cooley Kia. He’s a great salesman and an even better person!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Warm welcomes and genuine care are at the heart of how our showroom operates. Knowing you felt at home and that the buying process for your new Kia K4 was simple and comfortable means a lot to our team. Enjoy every mile in your K4!

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Hayden was very professional and courteous. He knew what vehicle I was interested in and made the deal happen quickly for me.

Hayden was very professional and courteous. He knew what vehicle I was interested in and made the deal happen quickly for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Knowing that purchasing your new Kia K4 felt swift and courteous means a lot to our team. We’re pleased we could complete your purchase efficiently and ensure you felt well taken care of.

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Always treated well with great service here. Polite staff, and never try to upsell me

Always treated well with great service here. Polite staff, and never try to upsell me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your mention of our polite staff and no-pressure approach illustrates our commitment to honest service. Hearing that you always feel well treated during service on your Kia Telluride means a lot to our service department.

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Went to get oil changed and Doug was the most helpful person from the get go! He kept me informed of everything! Will always have Doug as my service guy! He's the best! Great employee

Went to get oil changed and Doug was the most helpful person from the get go! He kept me informed of everything! Will always have Doug as my service guy! He's the best! Great employee

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you felt kept informed throughout the oil change on your Kia Telluride. Knowing you’ll continue to choose our service team for your maintenance is rewarding. Your five-star rating and kind words mean a great deal to us.

Consumer response

Doug is an exceptional employee..very friendly, helpful to his customers, greets them with a smile, very knowledgeable. Exceptional gentleman in the service area. He deserves the 100 % star. We will be back. Enjoyed our experience

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Very nice facility, top technicians, and most importantly very nice staff and caring service representatives!

Very nice facility, top technicians, and most importantly very nice staff and caring service representatives!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad the service on your Kia Telluride felt attentive and welcoming. Hearing that our technicians and service representatives cared for you means a lot to us, and we appreciate the five-star rating.

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I just leased my fourth consecutive Kia from Clay Cooley Kia going back 10 years I think. So what that says is I'm obviously very satisfied with the quality and all the amenities that come pretty standard with a new Kia. But I am equally satisfied with the attention from my salesperson Nallely Ramirez! I've worked with Nallely in getting my last two cars in fact I asked for her this time. She was so helpful and patient in making sure I found just the right vehicle I wanted. Thanks! I'll be back.

I just leased my fourth consecutive Kia from Clay Cooley Kia going back 10 years I think. So what that says is I'm obviously very satisfied with the quality and all the amenities that come pretty standard with a new Kia. But I am equally satisfied with the attention from my salesperson Nallely Ramirez! I've worked with Nallely in getting my last two cars in fact I asked for her this time. She was so helpful and patient in making sure I found just the right vehicle I wanted. Thanks! I'll be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

After a decade of leasing with us, your continued loyalty speaks volumes. Knowing that the quality and amenities of your new Sportage have met your expectations is rewarding. Hearing that our sales team’s attentiveness and patience helped you find the right vehicle means a great deal to us.

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Muy excelente servicio me gustó mucho volvería a comprar muy amable y cordiales recomendado

Muy excelente servicio me gustó mucho volvería a comprar muy amable y cordiales recomendado

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re delighted you enjoyed the level of service and found our team so welcoming. We’re honored you’d consider purchasing from us again and hope you love your new Kia K4.

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Super friendly, informative , and efficient😊 will share my experience with others. Will return again fir service

Super friendly, informative , and efficient😊 will share my experience with others. Will return again fir service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for highlighting our team’s friendly, informative, and efficient service on your Kia Rio. Hearing you’ll share your experience and return means a great deal to our service department.

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James was wonderful to work with and really ensured all my needs were met and executed.

James was wonderful to work with and really ensured all my needs were met and executed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that the service on your Optima fulfilled your needs thoroughly is incredibly rewarding. We’re pleased everything went smoothly and appreciate your five-star rating.

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