Reviews
I went to Clay Cooley for an oil change the service adviser was very prompt and knowledgeable about my service needs and also told me I had a recall and I didn't realize it so they took care of it along with my oil changed they have always been professional and yes it does take a little while to get work done but that's just how it is I don't mind it all because that's just them doing there job .
I went to Clay Cooley for an oil change the service adviser was very prompt and knowledgeable about my service needs and also told me I had a recall and I didn't realize it so they took care of it along with my oil changed they have always been professional and yes it does take a little while to get work done but that's just how it is I don't mind it all because that's just them doing there job .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s great to hear our service team was prompt and knowledgeable when caring for your Kia Rio5’s oil change and recall. We appreciate your patience as we complete the necessary work thoroughly. Thank you for trusting us with your vehicle.
Jaela and Lionel were a great help with the issue we had with our car.
Jaela and Lionel were a great help with the issue we had with our car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re happy our service team was able to help with the issue on your Kia Forte. We appreciate you trusting Kia with your vehicle.
They got me in quick, were courteous and professional, plus solved the problem. Definitely recommend Clay Cooley Kia Service Dept
They got me in quick, were courteous and professional, plus solved the problem. Definitely recommend Clay Cooley Kia Service Dept
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear we got you in quickly and provided courteous, professional service. We’re pleased we could solve the issue on your Kia and appreciate you recommending us.
Great service, friendly staff and you are informed of what your car needs. There is also a waiting area as well and a shuttle service within 10 miles .
Great service, friendly staff and you are informed of what your car needs. There is also a waiting area as well and a shuttle service within 10 miles .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback on servicing your Kia Forte. We’re pleased our team provided clear updates on your car’s needs and that the waiting area and shuttle within 10 miles worked well for you. We look forward to serving you in the future.
They were extremely helpful. All of their time estimates were spot on. I will be back for more service in the future.
They were extremely helpful. All of their time estimates were spot on. I will be back for more service in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear our service team was helpful and provided accurate time estimates for your Kia K5. We look forward to assisting you again on your next visit.
I like the atmosphere at Clay Cooley Kia. My new service tech Michael is very knowledgeable and don’t mind spending that extra minute to explain things.
I like the atmosphere at Clay Cooley Kia. My new service tech Michael is very knowledgeable and don’t mind spending that extra minute to explain things.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you found the atmosphere welcoming and that your technician took time to explain every detail. Thank you for trusting us with your Kia. We look forward to supporting your future service needs.
Great service provided. Pickup and drop also was provided. Concerns/questions were answered to my satisfaction.
Great service provided. Pickup and drop also was provided. Concerns/questions were answered to my satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you noting our service and the pickup and dropoff assistance. It’s great to hear your questions were fully addressed and your Kia is running smoothly.
Clay Cooley (Wiley) did a great job quickly addressing my service request. They were friendly, knowledgeable, and made sure I understood what was going on with my vehicle during every step of the process!
Clay Cooley (Wiley) did a great job quickly addressing my service request. They were friendly, knowledgeable, and made sure I understood what was going on with my vehicle during every step of the process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re glad our team addressed your Kia Telluride service request promptly and provided clear updates throughout. Thank you for recognizing our approachable and expert support. We look forward to assisting you again down the road.
The service manager was very courteous and thorough on explaining what I needed as far as my oil change for the mileage he filled out my little book for the mileage, so I know what step I will be next time. And the oil change was completed in a timely manner.
The service manager was very courteous and thorough on explaining what I needed as far as my oil change for the mileage he filled out my little book for the mileage, so I know what step I will be next time. And the oil change was completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re delighted the service manager clearly reviewed the oil change requirements for your Kia and organized your mileage log. It’s great to hear the oil change was completed promptly. We look forward to assisting you at your next service visit.
Oil change for my 2022 Kia carnival was a great experience. Good price and good coffee.
Oil change for my 2022 Kia carnival was a great experience. Good price and good coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thrilled your 2022 Kia Carnival oil change went smoothly and you enjoyed our coffee. We’re glad the pricing met your expectations. We look forward to assisting with your future maintenance needs.